Wholesale Support Analyst

Swarovski; Brasília; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading luxury brand is seeking a Wholesale Support Analyst to provide essential operational support for franchisee and multibrand operations in Central and South America. The role requires a graduate degree and strong skills in retail market intelligence, sales planning, and MS Excel. Fluent English, Spanish, and Portuguese are necessary to effectively communicate with diverse teams. The company offers a chance to create a positive impact and pursue a fulfilling career.

Qualificações

• Graduate Degree in Business Administration or Industrial Engineering is required.
• Candidates should have strong retail market intelligence knowledge.
• Solid MS Excel skills are necessary.

Responsabilidades

• Provide operational support for franchisee and multibrand operations.
• Develop and maintain reports focusing on sales updates and revenue targets.
• Collaborate in creating suggested orders based on established targets.
• Create ad-hoc analyses for franchise store management.

Conhecimentos

Deep understanding of retail market intelligence

Sales planning

Customer service

Solid knowledge of MS Excel

Intermediate to advanced English skills

Intermediate to advanced Spanish skills

Intermediate to advanced Portuguese skills

Formação académica

Graduate Degree in Business Administration or Industrial Engineering

Descrição da oferta de emprego

Wholesale Support Analyst page is loaded

Wholesale Support Analyst

Apply locations: São Paulo, BRA | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: R-103756

About the job

This role aims to provide operational support for franchisee and multibrand operations for Central and South America, management and the KAM (Key Account Manager) team, providing visibility into sales information and ensuring the operation can achieve defined performance objectives.

Development of weekly and monthly reports for the IR channel (single-brand and multi-brand franchises for the region) focusing on sales updates, revenue targets, backorders, forecasts, sell-out, retail KPIs, and inventory management. Creation of ad-hoc analyses for multibrand and franchise channel management, tailored to the needs of the IR Commercial Management and Sales Directors, as well as the KAM team.

Develop and maintain reports (weekly and monthly) with the following scope:

• Update actual sales, sales targets/forecasts, sell-in campaigns, backorder reports (orders placed), sell-out reports (retail KPIs), inventory reports, and customer coverage. Collaborate in creating suggested orders based on established targets by store. Monitor credit/billing blockers.
• Create order values, monitor S&OP meetings (product and marketing input receipt status with logistics teams), ensuring that deliveries to supply franchises and multibrand stores are made on time. Track orders related to commercial campaigns and other initiatives such as "BuyBack," "CashBackBonus," and others.
• Monitor credit order blocking situations, working with the Key Account Management and Sales teams. Create ad-hoc analyses for franchise store management, according to the needs of the Sales Department and the Key Account Management team.
• Identify and evaluate potential opportunities based on the analyses developed. Propose an action plan to improve results.

About you

We are looking for a unique and amazing talent, who brings along the following:

• Graduate Degree in Business Administration or Industrial Engineering
• Deep understanding of retail market intelligence, sales, planning, and customer service
• Solid knowledge of MS Excel
• Intermediate to advanced language skills: English, Spanish, and Portuguese

Create a World of Wonder

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film, and entertainment.

Recruitment Process at Swarovski

You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV, and submit your application. We will review your application carefully, ask additional questions, share position details, and outline the next steps. If successful, you will be invited for at least one interview and may be asked to prepare a case study or complete an assessment test. You will also have the opportunity to ask questions.

CV Tips to Nail Your Dream Job

The first impression matters: make your two-page CV professional and aesthetic. Add relevant details that show you’re a great match for the role, focusing on your skills, projects, achievements, results, and education. Highlight language skills and include a profile summary with your goals and passions. If you are starting your career, showcase internships, voluntary or temporary jobs, online courses, certificates, or exchange programs.

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