Walkme Technical Consultant (Portuguese Speaking)

buscojobs Brasil; Rio Grande do Sul; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading digital transformation consultancy seeks a Portuguese-Speaking WalkMe Technical Consultant. This remote role involves providing consulting services, technical support, and troubleshooting for clients using WalkMe. Ideal candidates will have strong consulting, digital adoption knowledge, and the ability to work independently. A bachelor's degree and proficiency in both Portuguese and English are required.

Qualificações

• Consulting and Sales skills necessary for client interactions.
• Technical Support and Troubleshooting experience required.
• Proficiency in Portuguese and English for communication.

Responsabilidades

• Provide consulting services and technical support to clients.
• Troubleshoot issues to ensure successful WalkMe implementation.
• Drive digital adoption and strengthen client relationships.

Conhecimentos

Consulting and Sales skills

Technical Support

Troubleshooting

Analytical Skills

Proficiency in Portuguese

Proficiency in English

Strong communication skills

Interpersonal skills

Ability to work independently

Formação académica

Bachelor's degree in a related field

Descrição da oferta de emprego

Company Description

Welcome to GuideMe. We assist some of the world's largest brands in driving digital transformation success, reducing errors, training costs, and support costs, and increasing new feature adoption, ultimately improving applications ROI through effective digital adoption. We offer comprehensive services, from initial strategy to Digital Adoption Platform implementation and ongoing support, alongside virtual Digital Adoption Managers. As certified WalkMe experts, we are recognized globally as the leading WalkMe-focused consultancy. Our mission is to help organizations realize value from their system investments through Digital Adoption platforms like WalkMe.

Role Description

This is a full-time remote role for a Portuguese-Speaking WalkMe Technical Consultant. The Technical Consultant will be responsible for providing consulting services, offering technical support, and troubleshooting issues. Daily tasks include working closely with clients to ensure successful WalkMe implementation, driving digital adoption, and strengthening client relationships.

Qualifications

• Consulting and Sales skills
• Technical Support, Troubleshooting, and Analytical Skills
• Proficiency in Portuguese and English
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in digital adoption or WalkMe platforms is a plus
• Bachelor's degree in a related field or equivalent experience