Walkme Technical Consultant (Portuguese Speaking)

buscojobs Brasil; Pernambuco; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading digital consultancy is seeking a Portuguese-Speaking WalkMe Technical Consultant for a full-time remote role. The role involves providing consulting services, technical support, and troubleshooting issues to drive digital adoption. Candidates must possess strong consulting skills, fluency in Portuguese and English, and ideally have experience with digital adoption platforms like WalkMe.

Qualificações

• Strong consulting and sales skills required.
• Ability to offer technical support and troubleshooting.
• Fluency in Portuguese and English necessary.
• Excellent communication and interpersonal skills are essential.
• Experience in digital adoption or WalkMe is a plus.

Responsabilidades

• Provide consulting services and technical support.
• Troubleshoot issues related to WalkMe.
• Work closely with clients for successful implementation.
• Drive digital adoption and strengthen client relationships.

Conhecimentos

Consulting and Sales skills

Technical Support

Troubleshooting

Analytical Skills

Proficiency in Portuguese

Proficiency in English

Strong communication skills

Interpersonal skills

Ability to work independently

Experience with WalkMe platforms

Formação académica

Bachelor's degree in a related field

Descrição da oferta de emprego

Company Description

Welcome to GuideMe. We assist some of the world's largest brands in driving digital transformation success, reducing errors, training costs, and support costs, and increasing new feature adoption, ultimately improving applications ROI through effective digital adoption. We offer comprehensive services, from initial strategy to Digital Adoption Platform implementation and ongoing support, alongside virtual Digital Adoption Managers. As certified WalkMe experts, we are recognized globally as the leading WalkMe-focused consultancy. Our mission is to help organizations realize value from their system investments through Digital Adoption platforms like WalkMe.

Role Description

This is a full-time remote role for a Portuguese-Speaking WalkMe Technical Consultant. The Technical Consultant will be responsible for providing consulting services, offering technical support, and troubleshooting issues. Daily tasks include working closely with clients to ensure successful WalkMe implementation, driving digital adoption, and strengthening client relationships.

Qualifications

• Consulting and Sales skills
• Technical Support, Troubleshooting, and Analytical Skills
• Proficiency in Portuguese and English
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in digital adoption or WalkMe platforms is a plus
• Bachelor's degree in a related field or equivalent experience