Walkme Technical Consultant (Portuguese Speaking)

buscojobs Brasil; Paraná; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading digital adoption consultancy is seeking a WalkMe Technical Consultant to work remotely. The consultant will provide consulting services, technical support, and troubleshoot issues to ensure successful WalkMe implementations. Candidates should be proficient in Portuguese and English, possess strong communication skills, and ideally have experience with digital adoption platforms. This role is crucial in strengthening client relationships and driving digital adoption.

Qualificações

• Consulting and Sales experience is essential.
• Technical Support and Troubleshooting skills required.
• Experience in digital adoption or WalkMe platforms is a plus.

Responsabilidades

• Provide consulting services and technical support to clients.
• Troubleshoot issues related to WalkMe implementations.
• Work closely with clients to ensure successful digital adoption.

Conhecimentos

Consulting and Sales skills

Technical Support

Troubleshooting

Analytical Skills

Proficiency in Portuguese and English

Strong communication and interpersonal skills

Ability to work independently and remotely

Formação académica

Bachelor's degree in a related field or equivalent experience

Descrição da oferta de emprego

Company Description

Welcome to GuideMe. We assist some of the world's largest brands in driving digital transformation success, reducing errors, training costs, and support costs, and increasing new feature adoption, ultimately improving applications ROI through effective digital adoption. We offer comprehensive services, from initial strategy to Digital Adoption Platform implementation and ongoing support, alongside virtual Digital Adoption Managers. As certified WalkMe experts, we are recognized globally as the leading WalkMe-focused consultancy. Our mission is to help organizations realize value from their system investments through Digital Adoption platforms like WalkMe.

Role Description

This is a full-time remote role for a Portuguese-Speaking WalkMe Technical Consultant. The Technical Consultant will be responsible for providing consulting services, offering technical support, and troubleshooting issues. Daily tasks include working closely with clients to ensure successful WalkMe implementation, driving digital adoption, and strengthening client relationships.

Qualifications

• Consulting and Sales skills
• Technical Support, Troubleshooting, and Analytical Skills
• Proficiency in Portuguese and English
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in digital adoption or WalkMe platforms is a plus
• Bachelor's degree in a related field or equivalent experience