Walkme Technical Consultant (Portuguese Speaking)

buscojobs Brasil; Amapá; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A digital transformation consultancy is seeking a Portuguese-Speaking Technical Consultant to provide consulting services and technical support. The ideal candidate will have strong consulting skills, experience in troubleshooting, and the ability to work independently in a remote setting. Proficiency in both Portuguese and English is required, with a bachelor's degree preferred.

Qualificações

• Must be proficient in both Portuguese and English.
• Experience in digital adoption or WalkMe platforms is a plus.
• Ability to work independently and remotely.

Responsabilidades

• Provide consulting services and technical support.
• Troubleshoot issues effectively.
• Work closely with clients to ensure successful implementation.

Conhecimentos

Consulting and Sales skills

Technical Support

Troubleshooting

Analytical Skills

Fluency in Portuguese

Fluency in English

Strong communication skills

Strong interpersonal skills

Ability to work independently

Formação académica

Bachelor's degree in a related field

Descrição da oferta de emprego

Company Description

Welcome to GuideMe. We assist some of the world's largest brands in driving digital transformation success, reducing errors, training costs, and support costs, and increasing new feature adoption, ultimately improving applications ROI through effective digital adoption. We offer comprehensive services, from initial strategy to Digital Adoption Platform implementation and ongoing support, alongside virtual Digital Adoption Managers. As certified WalkMe experts, we are recognized globally as the leading WalkMe-focused consultancy. Our mission is to help organizations realize value from their system investments through Digital Adoption platforms like WalkMe.

Role Description

This is a full-time remote role for a Portuguese-Speaking WalkMe Technical Consultant. The Technical Consultant will be responsible for providing consulting services, offering technical support, and troubleshooting issues. Daily tasks include working closely with clients to ensure successful WalkMe implementation, driving digital adoption, and strengthening client relationships.

Qualifications

• Consulting and Sales skills
• Technical Support, Troubleshooting, and Analytical Skills
• Proficiency in Portuguese and English
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in digital adoption or WalkMe platforms is a plus
• Bachelor's degree in a related field or equivalent experience