VP Patient Recruitment and Engagement

Collaborative Neuroscience Research, LLC; Brasil; Teletrabalho; USD 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading clinical research organization in Brazil seeks a Vice President of Patient Recruitment & Engagement to design and lead recruitment strategies across a growing network. Applicants should have a Bachelor's degree, significant experience in clinical trial recruitment, and proficiency in omni-channel marketing tools. This role offers a remote work arrangement along with competitive compensation and benefits.

Serviços

Health Insurance

401k

Dental and Vision insurance

Life Insurance

Qualificações

• 10+ years of experience in clinical trial recruitment or healthcare marketing.
• Demonstrated success in scaling recruitment operations.
• Strong record with omni-channel marketing tools.

Responsabilidades

• Lead enterprise-wide patient recruitment strategy.
• Develop and manage an integrated omni-channel strategy.
• Oversee digital engagement tools including CRM and recruitment websites.

Conhecimentos

Effective communication

Leadership

Omni-channel marketing

Data analysis

Collaborative leadership

Formação académica

Bachelor’s degree

Advanced degree in marketing or public health

Ferramentas

CRM platforms (Dynamics)

BI solutions (Power BI)

Descrição da oferta de emprego

About Us:

Each of CenExel’s research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.

Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Job Summary:

The Vice President, Patient Recruitment & Engagement will lead the design of a site-empowered recruitmentand patient marketing function across CenExel’s expanding national network. This leader will drive omni-channel strategy, oversee digital tools and vendor relationships, and enable site-level execution with scalable tools, infrastructure, and insight.

This role is critical as CenExel continues to scale, with new sites joining the network and increased expectations from sponsors and CROs around enrollment velocity and operational readiness. The VP will work cross-functionally across therapeutic areas, designing custom recruitment solutions in collaboration with clinical operations, GTM (go to market), site leadership, and site level recruiting staff to ensure patient recruitment is a key driver of study success and platform growth.

Essential Responsibilities and Duties:

• Leads CenExel’s enterprise-wide patient recruitment strategy across 10–11+ sites (and growing), creating consistent KPIs, governance, and enablement across the network.
• Builds scalable, modular systems that can be rapidly deployed during M&A onboarding or site launches, ensuring early patient enrollment success.
• Partners with GTM and site operations to ensure alignment across feasibility, trial selection, and enrollment performance.
• Develops and manages an integrated omni-channel strategy (paid search, social, email/SMS, community, SEO/SEM, mobile) to drive patient acquisition and retention.
• Oversees digital engagement tools including CRM (DynamicsPRM), recruitment websites, mobile apps, and automation platforms.
• Uses A/B testing, segmentation, and funnel metrics to optimize CAC (customer acquisition cost), LTV (lifetime value), and time-to-enroll across therapeutic areas and trial types.
• Leads with empathy and credibility in a federated, site-led culture, ensuring initiatives are perceived as enablement—not overreach.
• Builds trust-based relationships with Site Optimization Managers, site directors, and local recruitment leaders to tailor campaigns and enable trial execution.
• Creates clear SOPs while allowing local flexibility, and facilitate regular best-practice sharing forums across sites.
• Oversees vendor performance across recruitment, creative, and media agencies, with clear expectations, SLAs, and pricing discipline.
• Aligns vendor output with site needs and enterprise goals, ensuring recruitment partners can scale with growth.
• Leads and mentors a growing cross-functional team in campaign ops, digital experience, analytics, and vendor management.
• Designs and implements a standardized training and development program for site-based recruitment leaders to elevate capability and consistency.
• Fosters a team culture of agility, inclusion, and learning across both corporate and site settings. Network Value Proposition & Sponsor Confidence.
• Collaborates with GTM and marketing to define CenExel’s network-level patient engagement value proposition for CROs and sponsors.
• Supports sponsor interactions and audits with data, tools, and visibility that build enrollment confidence and platform differentiation.
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:

• Must be able to effectively communicate verbally and in writing.
• Bachelor’s degree required; advanced degree in marketing, public health, or clinical research is preferred.
• 10+ years of experience in clinical trial recruitment, healthcare marketing, or patient engagement, ideally across decentralized or multi-site systems.
• Demonstrated success scaling centralized recruitment operations and integrating new locations during high-growth phases.
• Strong track record with omni-channel marketing tools, CRM platforms (Dynamics), and BI solutions (Power BI preferred).
• Experience building and leading high-performing teams across clinical, digital, and operational domains.
• Prior CNS or Phase III trial experience strongly preferred.
• Collaborative, site-sensitive leadership style with credibility across corporate and clinical teams.
• Strategic and execution-focused, with the ability to prioritize and act in resource-constrained environments.
• Digitally fluent and data-informed, with a clear point of view on what “good” looks like.
• Empathetic change leader with a demonstrated ability to guide cultural transition, especially in high-trust, decentralized settings.
• Mission-aligned, passionate about accelerating access to research for patients and improving enrollment equity.

Working Conditions

Indoor, Office environment.

Essential physical requirements include sitting, typing, standing, and walking.

Lightly active position, occasional lifting of up to 20 pounds.

Reporting to work, as scheduled, is essential.

Travel to sites as needed.

Remote work arrangement.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.

Equal Opportunity Employer
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