Virtual Assistant (Fluent English)

VAGA PARA TRABALHAR COMO VIRTUAL ASSISTANT PARA EMPRESA AMERICANA.

ABOUT US :

Blue Dot, located in São Paulo, Brazil, is a Contact Center and Business Process Outsourcing (BPO) company specializing in staffing solutions for U.S. businesses across Brazil. With over a decade of experience, we deliver high-quality Inbound and Outbound Contact Center Solutions. Our diverse workforce in a city of over 22 million people enables us to provide excellent service. We seek enthusiastic individuals to join our team, from executives to agents, all motivated to innovate and solve complex challenges.

We deeply integrate with our clients' operations, immersing ourselves in their culture and acting as an extension of their teams internationally. We offer various roles requiring different technical skills, expertise, and engineering capabilities, providing many career growth opportunities. If you want to make a significant impact, work on international projects, and advance your career in a customer-focused, technical environment, join us.

WHAT WE OFFER :

WHAT YOU SHOULD KNOW BEFORE YOU APPLY :

Working hours: Monday to Friday, 12pm to 9:00pm (BRT);

Employment Type : Full-time;

Key Responsibilities include but are not limited to :

• Administrative Support: Manage calendars, schedule appointments, coordinate meetings, handle emails, and create reports for clients using Microsoft tools.
• Recruiting Assistance: Source, screen resumes, conduct cold calls, interview candidates, coordinate interviews, maintain candidate databases, and assist with onboarding.
• Sales Support: Conduct market research, reach out to prospects via CRM and LinkedIn, make cold calls, verify phone numbers, maintain CRM data, generate sales reports, and assist in sales forecasting.
• Customer Experience (CX): Handle inquiries via phone, email, or chat; resolve issues promptly; collect feedback; and help develop customer service strategies.
• Project Management (PM): Assist in planning, scheduling, tracking projects; coordinate meetings; update documentation; support task delegation; manage social media/content creation; and perform data entry and analysis.
• Accounts Receivable (AR): Generate invoices, follow up on payments, maintain financial records, and assist with financial reports.
• Communication Tasks: Make and receive calls, handle scheduling, follow up with prospects, and maintain professional communication.

YOU MUST HAVE IT :

• Excellent English skills (native or fluent in speaking and writing);
• Strong organizational and multitasking abilities;
• Effective communication and interpersonal skills;
• Proficiency in Microsoft Office and Google Workspace;
• Familiarity with CRM and project management tools is a plus;
• Ability to adapt across industries and tasks;
• Previous experience in virtual assistance or administrative roles is preferred.