Virtual Assistant (Fluent English)

VAGA PARA TRABALHAR COMO VIRTUAL ASSISTANT PARA EMPRESA AMERICANA.

ABOUT US :

Blue Dot, located in São Paulo, Brazil, is a Contact Center and Business Process Outsourcing (BPO) company specializing in staffing solutions for U.S. businesses across Brazil. With over a decade of experience, we excel in delivering high-quality Inbound and Outbound Contact Center Solutions. Our diverse workforce in a city of over 22 million people allows us to offer various career pathways. We are committed to integrating deeply with our clients' operations and culture, fostering a customer-centric and innovative environment.

WHAT WE OFFER :

We provide opportunities to work on international projects, with roles requiring different technical skills and expertise, supporting career growth in a dynamic setting.

WORK SCHEDULE :

Monday to Friday, 12 pm to 9 pm (BRT)

Employment Type :

Full-time

Key Responsibilities :

1. Administrative Support : Manage calendars, schedule appointments, coordinate meetings, handle emails, and create reports using Microsoft tools.
2. Recruiting Assistance : Source, screen resumes, conduct cold calls, interview candidates, schedule interviews, maintain candidate databases, and assist onboarding.
3. Sales Support : Conduct market research, outreach via CRM and LinkedIn, make cold calls, verify phone numbers, maintain CRM, generate sales reports, and assist in sales forecasting.
4. Customer Experience (CX) : Handle inquiries via phone, email, or chat; resolve issues; collect feedback; and help develop customer service strategies.
5. Project Management (PM) : Assist in planning, scheduling, tracking projects; coordinate meetings; create documentation; manage social media; perform data entry and analysis.
6. Accounts Receivable (AR) : Generate invoices, monitor payments, maintain financial records, and support financial reporting.
7. Communication Tasks : Make and receive calls, handle scheduling, follow-ups, and maintain professional communication.

REQUIREMENTS :

• Excellent English communication skills (native/proficient in oral and written English)
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with CRM and project management tools (a plus)
• Adaptability across industries and tasks
• Experience in virtual assistance or administrative roles (preferred)