Virtual Assistant (Accelerator)

Decentralized Masters; Rio de Janeiro; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading DeFi education company is seeking a Virtual Assistant to manage communications and provide support to clients. Candidates must have customer service experience and be located in South America. This is a fully remote position offering competitive salaries and a dynamic culture across multiple countries.

Serviços

Competitive salary package

Unlimited PTO

Team off-sites

Young & dynamic culture

Qualificações

• Must be located in South America.
• Native English speaker or at least professional level.
• Proven experience as a Virtual Assistant or relevant role.

Responsabilidades

• Manage emails and communications.
• Escalation of customer queries.
• Drafting of reports and presentations.
• Clear and continuous communication with customer.
• General administrative duties.

Conhecimentos

Customer Service experience

Excellent communication skills

Time management skills

Organizational skills

Familiarity with DeFi or Crypto

Formação académica

High school diploma

Ferramentas

Google Suite

Descrição da oferta de emprego

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

Check us out here:Decentralized Masters

What will you be doing?

1. Manage emails and communications
2. Escalation of customer queries
3. Drafting of reports and presentations
4. Clear and continuous communication with customer
5. General administrative duties
6. Overview onboarding automations
7. Cooperate with tech team to improve onboarding process where needed
8. Help members to progress through Steps 3 and 5

1. Please submit you resume in ENGLISH
2. Native English speaker (or at least professional level)
3. Must be located in South America
4. Proven experience as a Virtual Assistant or relevant role
5. Customer Service experience is a must
6. Familiarity with Defi or Crypto an added advantage
7. Experience with word-processing software and spreadsheets (e.g. Google Suite)
8. Knowledge of online calendars and scheduling (e.g. Google Calendar)
9. Excellent phone, email and instant messaging communication skills
10. Excellent time management skills
11. Solid organizational skills
12. High school diploma; additional qualifications as an Administator or Executive Assistant are a plus

• Competitive salary package
• Full time
• Unlimited PTO
• Team off-sites
• Young & dynamic culture with team members across 25+ countries
• Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!