Vice President-Claims (Casualty)

EMC Insurance; Brasil; Teletrabalho; USD 182.000 - 250.000; Tempo integral

Resumo da oferta

A leading insurance provider in Brazil is seeking a seasoned Claims Executive to lead strategic direction and execution of major claims initiatives. The ideal candidate will possess ten years of claims leadership experience, a strong background in insurance, and excellent analytical skills. Responsibilities include driving claims performance, ensuring compliance, and fostering a collaborative work environment. This role offers a competitive salary range of $182,982- $249,764 depending on location and qualifications.

Qualificações

• Ten years of progressively responsible claims leadership experience.
• Ability to motivate and lead claims administration.
• Superior knowledge of claims functions and insurance contracts.

Responsabilidades

• Lead execution of major Claims line of business.
• Collaborate on workflows and drive improved claims outcomes.
• Ensure regulatory compliance and oversee service delivery.

Conhecimentos

Claims leadership

Analytical skills

Judgment in claims legal liability

Insurance knowledge

Communication skills

Formação académica

Bachelor's degree in business or insurance related field

Juris doctorate

Ferramentas

Claims systems

Computer knowledge

Descrição da oferta de emprego

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

Essential Functions:

• Leads the strategic direction, ownership, and execution of a major Claims line of business, as well as other teams and/or functional areas that provide support across all Claims lines of business at EMC

• Collaborates with claims leadership and subject matter experts to optimize workflows, enhance consistency, and drive improved claims outcomes and accountability

• Owns and drives the enterprise-wide strategy for expense and vendor management within assigned teams, ensuring alignment with financial goals, operational efficiency, and service excellence

• Leads the application and governance of EMC’s reserving philosophy, ensuring disciplined reserve practices that support financial stability, regulatory compliance, and actuarial integrity

• Cultivate strong, trust-based relationships with agents and regional leadership to ensure alignment on claims reporting practices, proactively addresses challenges, and shares performance insights that drive mutual success

• Leads strategic collaboration with Claims leadership and Regional Vice Presidents to identify, prioritize, and execute enterprise-wide claims improvement initiatives that enhance performance, consistency, and customer experience

• Leads cross-functional collaboration with corporate departments to uncover operational inefficiencies, align on enterprise-wide priorities, and drive strategic improvements that elevate Claims performance

• Leads, sponsors, and champions high-impact departmental and enterprise-wide initiatives, ensuring alignment with EMC’s strategic priorities and delivering measurable business value

• Oversees regulatory compliance across all assigned operations, ensuring adherence to state and federal requirements, and leads the development of timely, accurate responses to Insurance Department inquiries, reporting obligations, and market conduct examinations in close coordination with corporate compliance and legal partners

• Provides executive oversight of assigned major Claims line of business and its supporting teams, ensuring consistent, high-quality service delivery and customer experience across all touchpoints

• Develops and executes operational strategies in partnership with senior Claims leadership, establishing clear performance expectations, timelines, and accountability

• Defines and enforces service standards and operational procedures that drive consistency, efficiency, and measurable outcomes across the organization

• Leads and conducts department reviews and evaluations to determine process and procedural improvement opportunities and monitors department cost effectiveness

• Oversees the assessment of vendor relationships, working with applicable stakeholders to ensure partnerships align with strategic goals, performance expectations, and cost-effectiveness

• Provides strategic oversight of claims technology initiatives, working closely with internal teams, consultants, and subject matter experts to evaluate emerging tools and platforms that enhance service delivery, operational efficiency, and long-term business value

• Maintains ultimate accountability for resolution of complex claims issues, ensuring escalated matters are addressed appropriately by empowered teams while upholding organizational standards, compliance, and reputational integrity

• Provides executive accountability for enterprise-level initiatives impacting Claims, ensuring alignment with corporate strategy, financial goals, and operational priorities

• Collaborates with senior executives and Regional Vice Presidents to translate strategic objectives into actionable claims initiatives that drive consistency and performance across all lines of business

• Achieves results through team members to support planning, execution, and monitoring of strategic and operational initiatives that influence claims outcomes

• Effectively develops and grows internal talent – a priority in EMC’s culture

• Successfully attracts great new talent where needed to fill gaps in expertise or raise the bar of performance

• Advances EMC’s diversity, equity, and inclusion goals

• Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes

• Fosters an environment of collaboration within the team and with other teams and profit centers

• Functions as trusted partner to entire C-level leadership team

Education and Experience:

The education and experience below are required for the job unless labelled as preferred:

• Bachelor’s degree, preferably in a business or insurance related field

• Juris doctorate preferred

• Ten years of progressively responsible claims leadership experience in assigned line of business or related experience

• Insurance designations preferred

Knowledge Skills and Abilities:

The knowledge, skills and abilities below are required for the job unless labelled as preferred:

• Superior knowledge of the theory and practice of the claim function

• Excellent experience of good judgment in the areas of claims legal liability and coverage

• Excellent leadership qualities with the ability to motivate in the administration of claims and losses

• Thorough knowledge of insurance contracts, medical terminology and legal aspects of court procedures affecting claims legal liability for all lines of insurance

• Strong ability to understand and evaluate technical aspects of all departmental areas

• Excellent knowledge of computers and claims systems

• Exceptional organizational and written and verbal skills

• Advanced analytical, investigative, and problem-solving abilities

• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards is required if driving

The hiring salary range for this position will vary based on geographic location, falling within $182,982- $249,764. range. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, includingrelevant education, skills, and experience of an applicant, geographic location, and business needs.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

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