UTR Learning Coordinator, Transportation Learning Team

Amazon; Rio de Janeiro; Presencial; BRL 50.000 - 100.000; Tempo integral

Resumo da oferta

Uma empresa inovadora busca um Coordenador de Aprendizagem para liderar programas de integração e desenvolvimento de pessoal. Este papel é essencial para garantir que novos funcionários se tornem produtivos rapidamente, promovendo a padronização de processos e melhorias contínuas. O candidato ideal será um líder criativo, capaz de simplificar tópicos complexos e influenciar outros, mesmo sem autoridade formal. Com um forte foco em métricas de desempenho e práticas de excelência, você terá a oportunidade de impactar positivamente a experiência do cliente e a performance operacional em um ambiente dinâmico. Se você é apaixonado por desafios e deseja fazer parte de uma equipe diversificada e inclusiva, esta é a oportunidade perfeita.

Qualificações

• Bacharelado concluído e experiência em operações.
• Habilidades avançadas em Excel e métricas de desempenho.

Responsabilidades

• Liderar programas de integração e treinamento de novos funcionários.
• Gerenciar planos de integração e mentorizar a equipe em princípios Lean.

Conhecimentos

Liderança

Comunicação

Gestão de Projetos

Análise de Dados

Resolução de Problemas

Trabalho em Equipe

Formação académica

Bacharelado

MBA

Ferramentas

Sistemas de Gestão de Aprendizagem

Excel Avançado

Descrição da oferta de emprego

UTR Learning Coordinator, Transportation Learning Team

The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment.

Amazon Logistics is looking for a Learning Coordinator. This position will support operations by preparing new hires to be productive and drive standards adoption.

As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.

- Candidate must be flexible to work weekends and/or overnight, as needed
- Candidate must have availability to travel up to 15 % of the time

Key job responsibilities:

1. Lead Learning Trainers and Learning Ambassadors.
2. Create and manage operational onboarding programs.
3. Track new hires operational productivity and guarantee learning curve improvement.
4. Manage peak onboarding plan with main stakeholders.
5. Mentor Amazon staff in lean principles and drive adoption of standard work processes into the daily work and habits of the operations.
6. Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems.
7. Leverage Best at Amazon (BAA) practices to support process improvements, best practice sharing, and standardization of the work routine.

BASIC QUALIFICATIONS

- Completed Bachelor’s Degree
- Operations Background
- Experience leading, teaching and developing people to deliver key organizational goals
- Excellent communication skills, ability to simplify complex topics for broad audiences
- Cross-functional project management experience
- Experience using and communicating performance metrics
- Advanced Excel and analytical skills
- Fluent Portuguese and Intermediate English

PREFERRED QUALIFICATIONS

- Bachelor’s Degree in Engineering, Operations or related field as well as an MBA is a plus
- Experience with Learning Management Systems and content development.
- Ability to influence others without having positional authority
- Certifications in Six Sigma and Lean are a plus
- Ability to handle changing priorities and use good judgment in stressful situations
- Ability to Deep Dive and develop innovative ideas for process challenges.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.