Travel Manager

Fédération Internationale de Football Association; Rio de Janeiro; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

Fédération Internationale de Football Association (FIFA) invites a Travel Manager to lead end-to-end travel operations for the FIFA Women’s World Cup 2027, Brazil. You will manage bookings, quotations and ticketing with Amadeus, and coordinate travel for large delegations across multiple cities while ensuring compliance and cost control.

You will negotiate rates, monitor budgets, support travellers during disruptions, and develop contingency plans for high-pressure situations to guarantee

Qualificações

• Hands-on experience with bookings, quotations, ticket issuance, reissuance, availability checks and fare rules.
• Coordinate travel for groups of over 100 people, including flights, accommodation, visas, ground transportation and itineraries.
• Build strong relationships with airlines, hotels, travel agencies and transportation providers.
• Negotiate rates, booking conditions and operational solutions while monitoring budgets and costs.
• Support travellers during schedule changes, disruptions, emergencies and other unexpected situations.
• Develop contingency plans and make quick, practical decisions in high-pressure situations.
• Maintain accurate travel data, reports, passenger lists and operational documentation.
• Coordinate travel requirements across multiple cities and client groups, including teams, delegations, guests, VIPs and workforce.

Responsabilidades

• Lead end-to-end travel operations for FIFA Women’s World Cup 2027, including flights, accommodation and ground transportation.
• Coordinate complex group travel and ensure timely bookings and issue management.
• Provide proactive, service-oriented support during disruptions and emergencies.
• Maintain accurate travel data, reports and passenger lists for audit and compliance.

Conhecimentos

Amadeus

Flight bookings

Group travel

Budget monitoring

Customer service

Negotiation

Risk management

MS Office

Airport operations

Formação académica

Travel agency education

Event management education

Ferramentas

Amadeus (GDS)

MS Office

Descrição da oferta de emprego

Travel Manager

Application Deadline: 31 October 2026

Department: Events & Entertainment

Employment Type: Fixed Term - Full Time

Location: Brazil

Description

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.

THE POSITION

The Travel Manager leads end-to-end travel operations for the FIFA Women’s World Cup 2027™, including flights, accommodation and ground transportation.

The role requires hands-on experience with bookings, quotations, ticket issuance, reissuance, availability checks and fare rules, as well as coordinating complex group travel for major events.

Working closely with FIFA teams, airlines, suppliers and other stakeholders, the Travel Manager must combine strong operational knowledge with flexibility, empathy and a genuine service mindset.

YOUR PROFILE

• Manage flight and hotel bookings, quotations, ticket issuance, reissuance, cancellations and refunds using Amadeus.
• Apply airline fare rules, ticketing conditions, deadlines, penalties and baggage policies.
• Coordinate travel for groups of over 100 people, including flights, accommodation, visas, ground transportation and itineraries.
• Build strong relationships with airlines, hotels, travel agencies and transportation providers.
• Negotiate rates, booking conditions and operational solutions while monitoring budgets and costs.
• Support travellers during schedule changes, disruptions, emergencies and other unexpected situations.
• Develop contingency plans and make quick, practical decisions in high-pressure situations.
• Maintain accurate travel data, reports, passenger lists and operational documentation.
• Coordinate travel requirements across multiple cities and client groups, including teams, delegations, guests, VIPs and workforce.
• Provide responsive, patient and solution-oriented service throughout the travel journey.
• Development of contingency plans for high level client groups
• Proactive identification and mitigation of operational risks
• Decision-making under high time pressure to ensure continuity of tournament operations while maintaining service levels and cost control
• Acting as an advisory interface between FIFA Functional Areas, External Stakeholders, Suppliers, Host Country Authorities, and FIFA/FWWC27 Senior leadership
• Preparation of executive-level briefings, recommendations, and decision papers related to travel strategy, pricing, and operational readiness
• Support to FIFA Partnerships in managing expectations with commercial partners in high-demand or capacity-constrained environments

• Right to work in Brazil.
• Fluent in English (spoken and written)
• Fluent in Portuguese (spoken and written)
• Ability to re-locate to Rio de Janeiro.
• Proficient in MS Office (Word, PowerPoint, Excel)
• Completed (business) travel agency education or business education with training in the travel industry
• Further education in tourism, event or general management
• Strong experience in the business travel industry (travel, accommodation and ground transportation)
• Excellent skills in GDS, preferably GDS Amadeus/ticketing and fare rules
• Relevant experience in project and event management