Transportation Analyst, External Fulfillment | Amazon Flash

Amazon Inc.; Osasco; On-site; BRL 120,000 - 180,000; Full time

Job summary

Amazon Brazil is seeking a dedicated Program Manager to monitor delivery performance, analyze trends, and provide actionable insights to leadership. You will collaborate with operations, logistics partners, and technology teams to drive improvements and scale delivery capabilities.

Based in São Paulo, you will review dashboards, run SQL queries, and prepare daily reports while supporting expansion projects and ensuring data quality across tracking systems.

Qualifications

• Experience with Microsoft Office products and applications.
• Experience in program management, logistics, operations, supply chain, transportation, or a related field.
• Automated reporting experience.
• Bachelor's degree.

Responsibilities

• Monitor delivery performance metrics, analyze trends and operational gaps, and generate reports with actionable insights for leadership.
• Identify sellers and partners requiring support, conduct root cause analysis on delivery issues, and recommend process improvements.
• Track program growth against targets, benchmark performance against competitors, and support capacity planning initiatives.
• Collaborate with cross-functional teams including operations, logistics partners, and technology groups to drive improvements.
• Maintain dashboards and reporting systems, document standard procedures, and ensure data quality across all tracking systems.

Skills

Microsoft Office

Program management

Logistics

Operations

Supply chain

Transportation

Automated reporting

SQL

Excel

Education

Bachelor's degree

Tools

SQL

Excel

Job description

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, strategic person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

At Amazon, we are working to be the most customer-centric company on earth.

Key job responsibilities

• Monitor delivery performance metrics, analyze trends and operational gaps, and generate reports with actionable insights for leadership
• Identify sellers and partners requiring support, conduct root cause analysis on delivery issues, and recommend process improvements
• Track program growth against targets, benchmark performance against competitors, and support capacity planning initiatives
• Collaborate with cross-functional teams including operations, logistics partners, and technology groups to drive improvements
• Maintain dashboards and reporting systems, document standard procedures, and ensure data quality across all tracking systems

A day in the life

• Review performance dashboards, extract and analyze delivery data using SQL and Excel, and prepare daily/weekly reports.
• Attend operational meetings with internal teams and external partners to discuss performance and coordinate resolutions
• Respond to ad-hoc data requests, investigate performance issues, and communicate insights to stakeholders
• Monitor compliance with program requirements and update tracking systems with latest findings
• Support ongoing projects related to program expansion and optimization

About the team

We are a growing, dynamic team focused on expanding Amazon's operations in Brazil. As a newly established group, we blend experienced Amazonians with fresh talent, creating an innovative environment. Based in São Paulo's metropolitan region, we enjoy regular in-person collaboration that strengthens our team bonds and cross-functional relationships.

Our culture emphasizes

• Fast-paced, dynamic work environment
• Strong team collaboration and networking
• Fun atmosphere that encourages creativity and taking risks
• Growth mindset with expansion opportunities
• Balance of strategic thinking and operational excellence
• Regular team gatherings and face-to-face interactions

Basic Qualifications

• Experience with Microsoft Office products and applications
• Experience in program management, logistics, operations, supply chain, transportation, or a related field
• Automated reporting experience

Preferred Qualifications

• Experience in an operational role
• Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.