TikTok Shop - Creator & Partner Growth Operations Manager

TikTok; São Paulo; On-site; BRL 180,000 - 300,000; Full time

Job summary

TikTok Brazil is seeking a Growth Operations professional to own the creator ecosystem for TikTok Shop Affiliate, developing lifecycle strategies across acquisition, activation, growth and retention. You will drive metrics like creator scale, activity, and ecosystem health while leveraging data insights to optimize incentives and campaigns.

Work with Product, Algorithm, Industry and Data teams to scale growth strategies, improve efficiency, and accelerate partner expansion in a fast-paced

Qualifications

• 3+ years of experience in strategy or growth operations, e-commerce operations, or business analytics.
• Strong business acumen and structured problem-solving skills.
• Data-driven mindset with ability to derive insights from data.
• Excellent cross-functional collaboration and project management.
• Passionate about content e-commerce, creator ecosystems and growth.

Responsibilities

• Own creator ecosystem growth for TikTok Shop Affiliate in Brazil, focusing on lifecycle strategies and key metrics.
• Analyze creator journey and use data to craft localized growth strategies and incentives.
• Develop growth strategies and incentive mechanisms for affiliate partners and creators.
• Collaborate with Product, Algorithm, Industry and Data teams to scale growth initiatives.
• Monitor performance, identify issues, and drive strategy iterations for sustainable growth.

Skills

Strategy ops

Growth ops

E-commerce ops

Business analytics

Cross-functional collab

Education

Bachelor's degree

Job description

Responsibilities

About the team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

• Own creator ecosystem growth for TikTok Shop Affiliate in Brazil. Develop lifecycle strategies across creator acquisition, activation, growth and retention, and be responsible for key metrics including creator scale, activity, commerce performance and ecosystem health.
• Develop a deep understanding of the creator journey, leveraging business insights and data analysis to formulate localized growth strategies and operational solutions. Continuously improve creator performance through incentives, campaign mechanisms, traffic strategies and product capabilities.
• Develop growth strategies and goal management for affiliate partners. Establish partners segmentation, growth paths and incentive mechanisms to drive partners expansion and high-quality creator supply.
• Partner with Product, Algorithm, Industry and Data teams to productize and scale growth strategies, continuously improving operational efficiency, team productivity and resource ROI.
• Monitor business performance, identify key issues and growth opportunities, and drive strategy iteration and key initiatives to achieve sustainable business growth.

Qualifications

Minimum Qualifications

• Bachelor's degree or above with 3+ years of experience in strategy operations, growth operations, e-Commerce operations or business analytics.
• Strong business acumen and structured problem-solving skills, with the ability to independently analyze problems, develop strategies, drive projects and evaluate outcomes.
• Strong analytical skills and a data-driven mindset, with the ability to identify business opportunities and key issues through data insights and continuously optimize strategies.
• Excellent cross-functional collaboration and project management skills, with the ability to work effectively with Product, Algorithm, Industry and Data teams to drive complex initiatives.
• Passionate about content e-commerce, creator ecosystems and growth, with the ability to thrive in a fast-paced and dynamic environment.

Preferred Qualifications

• Project Management: Excellent project management and execution skills, including creating timelines, managing budgets, and coordinating teams to meet objectives.
• Communication Skills: Strong communication skills to effectively convey marketing plans and strategies to internal and external stakeholders.
• Analytical Skills: Proficient in analyzing data and metrics to measure the success of marketing campaigns and apply learning iterations for continuous improvement.
• Collaborative Skills: Ability to collaborate effectively with cross-functional teams, including internal departments (Marketing, Creators, Merchants, PR, GR, CSR, Legal, FinTech, Logistics, Industry Team) and Regional Teams (Marketing, Product).
• Attention to Detail: Meticulous attention to detail to ensure all marketing materials are accurate, campaign setups are timely, and execution is error-free.

About ByteDance Brazil

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request