Ticketing Stadium Configuration Coordinator

FIFA Women's World Cup™; Rio de Janeiro; Presencial; BRL 70 000 - 100 000; Tempo integral

Resumo da oferta

The FIFA Women's World Cup™ in Brazil is seeking a Ticketing Stadium Configuration Coordinator to manage seating maps and configurations for the 2027 tournament. You will collaborate with international teams and ensure data accuracy during all planning phases.

This role requires professional experience with ticketing systems, a bachelor's degree, and fluency in English and Portuguese. You must be detail-oriented and able to adapt to different working environments.

Qualificações

• Strong professional experience in ticketing.
• Experience working with ticketing systems, preferably Secutix.
• Highly accurate with a detail-oriented working style.

Responsabilidades

• Assist in building seating plans for tournament venues.
• Maintain seating maps and configurations in the ticketing system.
• Conduct onsite inspections to validate seating plans.

Conhecimentos

Proficient in MS Office

Detail-oriented

Strong analytical skills

Experience with CAD technical drawings

Ability to adapt to different environments

Effective collaboration skills

Formação académica

Bachelor's degree or equivalent

Ferramentas

Secutix

MS Office Suite

Descrição da oferta de emprego

Department: Ticketing, Hospitality & Stadium Revenue

Location: Brazil

Description

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ ("FWWC2027") that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.

Please submit your CV in English, as it will be reviewed by an international team.

The Position

Reporting organizationally to the Ticketing Stadium Configuration Manager the Ticketing Stadium Configuration Coordinator will help building and maintaining stadium seating maps for the FIFA Women’s World Cup 2027™. Working in close collaboration with the Configuration and Inventory team in Zurich and other key individuals responsible for the management of ticketing inventory, seating plans and its maintenance in the Ticketing System, ensuring data accuracy throughout the planning phase and during the FIFA Women’s World Cup 2027™.

Key Responsibilities

• Assist the team in building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues in the host country.
• Assist in the implementation of all necessary seating information and configuration of spectator flows, price categories and seat allocations and carries out required updates.
• Maintain seating maps and configurations within the ticketing system on a day-to-day basis throughout all stages of FIFA tournaments and apply changes as required.
• Ensure data integrity and accuracy of all seating information and configuration.
• Carry out seat assignment processes in the ticketing system.
• Support the team to liaise with other functional areas in the planning of seating configuration and spectator flow for selected venues.
• Assess and analyze maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations.
• Carry out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating.
• Evaluate outcomes of quality inspections and propose corrective measures.
• Support the overall management of ticketing inventory by conducting quality assurance measures for both ticket quotas and seat allocations.
• Support administration of allocations and additional ticket requests during the tournaments.
• Support general ticketing operations for FIFA events systems.
• Support general ticketing operations for FIFA events.

Your Profile

Education

• Bachelor's degree or equivalent level of education.

Experience

• Strong professional experience.
• Experience working with ticketing systems (preferably Secutix).
• Experience in working with CAD technical drawings considered as a plus.
• Highly accurate and detail-oriented working style, technology minded, efficient and accountable team player.

Skills & Competencies

• Proficient in MS Office (Excel, Word, PowerPoint, Sharepoint, Teams, Visio & Project) and planning software and online collaboration tools.
• Strong analytical skills, detail-oriented, technology minded, efficient and accountable team player.
• Ability to work independently, managing multiple priorities.
• Skilled in facilitating collaboration between various business areas.
• Ability to adapt to working with different environment and time zones.

Certifications & Requirements

• Willingness to travel to host cities.
• Availability to work extended hours during test events and tournament time.
• Experience working in international, multicultural environments preferred.
• Languages: Fluent in English and Portuguese. Proficiency in additional languages is valued.
• Right to work in Brazil.
• Fluent in English (spoken and written).
• Fluent in Portuguese (spoken and written).
• Ability to re-locate to Rio de Janeiro.