Technical Support Engineer – 4G/5G (Rio Grande do Norte)

FiberHome Brasil; São Paulo; On-site; BRL 90,000 - 130,000; Full time

Job summary

FiberHome Brasil in Brazil is seeking a Technical Support Engineer to support telecommunications projects, ensuring equipment deployment, troubleshooting, network performance, and customer acceptance.

The role blends hands-on telecom engineering with project coordination, customer-facing communication, and collaboration with international teams; travel will be required to client sites.

Qualifications

• Bachelor's degree or higher in Telecommunications Engineering, Electronics, Communications, Information Technology, or a related field preferred.
• At least 3 years of relevant experience in telecommunications project delivery, engineering implementation, product testing, or network optimization.
• Hands-on experience with telecommunications equipment testing, commissioning, deployment, and troubleshooting.
• Good understanding of 4G/5G radio access networks and core network architecture, including key signaling procedures.
• Experience with network testing and optimization tools, such as Dingli, Spark, or Speedtest.
• Ability to independently manage technical issues, coordinate project activities, and support customer acceptance.
• Fluent spoken English for technical discussions, client meetings, and business communication.
• Strong English writing skills for technical reports, project proposals, business emails, and acceptance documentation.
• Willingness to undertake long-term business travel and adapt to different working environments.
• Ability to work under pressure and manage competing technical priorities.

Skills

4G/5G

Technical Support

Base Stations

Repeaters

Network Optimization

Drive Testing

Troubleshooting

Project Delivery

Customer Acceptance

Technical Documentation

Client Support

Education

Bachelor's degree in Telecommunications Engineering, Electronics, Communications, Information Technology, or related field

Tools

Dingli

Spark

Speedtest

Job description

WE’RE HIRING: Technical Support Engineer – 4G/5G

FiberHome Brasil | Brazil | Technical Support & Project Delivery

FiberHome is looking for a skilled Technical Support Engineer to support telecommunications projects in Brazil, ensuring successful equipment deployment, technical troubleshooting, network performance, and customer acceptance.

The ideal candidate combines strong hands‑on technical expertise with project coordination skills, customer‑facing communication, and the ability to work effectively with international teams.

Preferred Qualifications

• Experience with large‑scale telecommunications equipment deployment.
• Experience with batch deployment of base stations or repeaters and network‑wide acceptance.
• Familiarity with local telecommunications construction standards, compliance requirements, and basic bidding processes.
• Experience providing technical training or certification guidance to customers and partners.
• Strong cross‑cultural communication and stakeholder management skills.

Key Skills

4G/5G | Technical Support | Base Stations | Repeaters | Network Optimization | Drive Testing | Troubleshooting | Project Delivery | Customer Acceptance | Technical Documentation | Client Support

Responsabilidades e atribuições

Requirements

• Bachelor's degree or higher in Telecommunications Engineering, Electronics, Communications, Information Technology, or a related field preferred.
• At least 3 years of relevant experience in telecommunications project delivery, engineering implementation, product testing, or network optimization.
• Hands‑on experience with telecommunications equipment testing, commissioning, deployment, and troubleshooting.
• Good understanding of 4G/5G radio access networks and core network architecture, including key signaling procedures.
• Experience with network testing and optimization tools, such as Dingli, Spark, or Speedtest.
• Ability to independently manage technical issues, coordinate project activities, and support customer acceptance.
• Fluent spoken English for technical discussions, client meetings, and business communication.
• Strong English writing skills for technical reports, project proposals, business emails, and acceptance documentation.
• Willingness to undertake long‑term business travel and adapt to different working environments.
• Ability to work under pressure and manage competing technical priorities.

Requisitos e qualificações

Requirements

• Bachelor's degree or higher in Telecommunications Engineering, Electronics, Communications, Information Technology, or a related field preferred.
• At least 3 years of relevant experience in telecommunications project delivery, engineering implementation, product testing, or network optimization.
• Hands‑on experience with telecommunications equipment testing, commissioning, deployment, and troubleshooting.
• Good understanding of 4G/5G radio access networks and core network architecture, including key signaling procedures.
• Experience with network testing and optimization tools, such as Dingli, Spark, or Speedtest.
• Ability to independently manage technical issues, coordinate project activities, and support customer acceptance.
• Fluent spoken English for technical discussions, client meetings, and business communication.
• Strong English writing skills for technical reports, project proposals, business emails, and acceptance documentation.
• Willingness to undertake long‑term business travel and adapt to different working environments.
• Ability to work under pressure and manage competing technical priorities.