Technical Consultant for API Integrations IRC251874

GlobalLogic; Buenos Aires; Teletrabalho; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as an API Integration Specialist, where you'll play a crucial role in helping clients integrate and optimize API solutions. This exciting position offers the chance to work on innovative projects while collaborating with a talented team in a flexible, remote work environment. You'll be responsible for guiding clients through the onboarding process, troubleshooting technical issues, and creating comprehensive documentation. With a focus on professional development and work-life balance, this role is perfect for those looking to make a significant impact in the digital transformation landscape.

Serviços

Flexible work schedules

Family medical insurance

Annual performance bonuses

Referral bonuses

Professional certifications

English classes

Opportunity to travel internationally

Qualificações

• 5-10 years of experience in API integrations and technical support.
• Strong problem-solving skills and ability to document processes.

Responsabilidades

• Guide clients through API onboarding with clear documentation.
• Troubleshoot and resolve technical challenges related to API integrations.
• Create and maintain comprehensive onboarding documentation.

Conhecimentos

API Integration

Business Analysis

Technical Problem Solving

Testing and QA

Documentation

Context API

Ferramentas

Postman

Swagger

Apigee

Confluence

GitHub Pages

Notion

Descrição da oferta de emprego

Technical Consultant for API Integrations IRC251874

Job: IRC251874

Location: Argentina - Buenos Aires

Designation: Senior Developer

Experience: 5-10 years

Function: Engineering

Skills: Business Analysis, Business Impact Analysis, Context API

Work Model: Remote

We’re looking for an API Integration Specialist to join our team and play a key role in helping clients integrate, troubleshoot, and optimize API solutions while delivering an outstanding onboarding experience.

Requirements:

Technical Skills

• API Integration: Prior experience working with APIs (REST, SOAP, GraphQL). Familiarity with API management tools and platforms like Postman, Swagger, or Apigee. Knowledge of API security protocols (OAuth, JWT, TLS).
• Technical Problem Solving: Ability to diagnose and resolve technical issues effectively. Experience working with logs, service monitoring, and integration debugging.
• Testing and QA: Experience in functional and integration testing to ensure APIs meet required standards.
• Documentation and Tools: Ability to create clear and accessible technical documentation for both technical and non-technical users. Experience using tools like Confluence, GitHub Pages, or Notion to maintain updated documentation.

Job Responsibilities:

• Client Onboarding: Collaborate closely with clients and partners to understand their API integration needs. Guide clients through the onboarding process with clear documentation and step-by-step instructions.
• Technical Support: Troubleshoot and resolve technical challenges related to API integrations, ensuring prompt issue resolution. Work alongside the development team to address complex technical issues and implement solutions.
• Documentation and Training: Create and maintain comprehensive onboarding documentation and training materials for clients. Conduct training sessions to educate clients on the effective use of the API platform.
• Communication: Serve as clients’ primary point of contact during onboarding, ensuring excellent customer service. Communicate effectively with technical and non-technical stakeholders, ensuring all expectations are clear.
• Collaboration: Work with internal teams including developers, product managers, and customer support to ensure a seamless onboarding process. Provide feedback to improve the onboarding experience and enhance client satisfaction.
• Quality Assurance: Conduct detailed testing of API integrations to ensure compliance with standards and specifications. Identify and resolve any issues or discrepancies during the onboarding process.
• Stay Updated on Industry Trends: Stay informed about the latest advancements in API technologies and integration best practices. Apply industry insights to improve processes and deliver innovative solutions.

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules. We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development: Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill training. We also offer the chance to travel internationally.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.