Technical Assistant

UN Secretariat; Rio de Janeiro; On-site; BRL 60,000 - 90,000; Full time

Job summary

UN-Habitat Rio de Janeiro Regional Office seeks a Technical Assistant to support the Social Territories Program in addressing multidimensional urban poverty. You will work with municipal authorities to strengthen institutional capacity, promote social participation, and improve access to essential services in Rio de Janeiro.

The role involves guiding beneficiaries during visits, coordinating with Education, Social Assistance, and Health departments, and ensuring activities align with Habitat

Qualifications

• Bachelor's degree in Social Work, Psychology, Education, or related field, or 3 years of relevant experience.
• At least 2 years of experience assisting families in situations of social vulnerability in Brazil.
• Experience with UN or international programs desirable.
• Fluency in Portuguese is required.

Responsibilities

• Guide program beneficiaries during household visits using integrated protocols.
• Refer individuals to public agencies and gather information from public databases.
• Collaborate with municipal Secretariats to improve beneficiary access to services.
• Identify bottlenecks in assistance protocols and help mitigate them.
• Prepare reports following ABNT and UN-Habitat guidelines; attend meetings and conferences.

Skills

Computer skills

Portuguese fluency

Project management

Tech tools

Education

Bachelor's degree in Social Work/Psychology/Education or related field

Tools

Windows

Microsoft Office

Web search tools

Job description

Organizational context

The United Nations Human Settlements Programme (UN-Habitat) promotes sustainable urban development and adequate housing for all. Its Regional Office for Latin America and the Caribbean (ROLAC) is based in Rio de Janeiro, Brazil. This role supports UN-Habitat's efforts in Brazil, focusing on the second phase of the Social Territories Program.

Job purpose

This Technical Assistant role supports the implementation of UN-Habitat's Social Territories Program in Rio de Janeiro. The purpose is to assist in strengthening the municipality's strategy to address multidimensional urban poverty by enhancing institutional capacity, promoting social participation, and improving access to essential services. The role contributes to transforming urban areas into more inclusive, resilient, and opportunity-rich places, aligning with the Habitat Agenda and Sustainable Development Goals. The incumbent will work closely with programme teams and local authorities to achieve project objectives and organizational priorities.

Responsibilities

Provide guidance and orientation to program beneficiaries during household visitations. Utilize integrated Assistance Protocols and public databases to gather information and refer individuals to appropriate public agencies. Research and forward complementary information to relevant agencies. Collaborate with municipal secretariats (Education, Social Assistance, Health) to enhance beneficiary access to public services. Contribute to identifying and mitigating bottlenecks within assistance protocols. Maintain professional relationships with program counterparts and disseminate program information. Ensure technical activities align with UN-Habitat's quality standards and project requirements. Attend relevant meetings and conferences. Develop reports according to ABNT guidelines and UN-Habitat standards. Uphold ethical principles, including respect for diversity and promotion of inclusive environments. Perform other duties as assigned by the supervisor.

Education

A Bachelor's degree in Social Work, Psychology, Education, or a related field is required. Alternatively, three (3) years of relevant experience beyond the minimum requirement may be considered.

Work experience

Requires a minimum of two (2) years of experience assisting families in situations of social vulnerability in Brazil. Experience with the program's target communities and knowledge of the National Social Assistance Policy are essential. Previous experience within the United Nations is desirable.

Skills

Good computer skills (Windows, Office packages, web search engines). Proficiency with technological tools, software, and online platforms. Good knowledge of project management methodologies is desirable. Fluency in Portuguese is required.

Required languages

Desired languages