Tech Lead (DaaS)

IQVIA; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

IQVIA in São Paulo, Brazil, seeks a Technical Lead to act as the primary technical authority for client data delivery projects within the DaaS platform, providing leadership, mentoring Configurators, and ensuring successful delivery with minimal risk.

You will design, implement, and support data delivery processes, troubleshoot production issues, and coordinate with Product, Architecture, and Engineering to resolve platform problems while upholding IQVIA standards.

Qualificações

• Experience leading data delivery projects in cloud environments.
• Strong problem-solving and production troubleshooting skills.
• English proficiency at C1+ level.

Responsabilidades

• Lead technical implementation activities for client data delivery solutions.
• Provide technical guidance, mentoring, and oversight to Configurators.
• Partner with Project Managers to deliver projects on time and within scope.
• Participate in client meetings, technical discussions, and solution reviews.
• Design, implement, and support client data delivery processes and configurations.
• Troubleshoot complex database, infrastructure, connectivity, and integration issues.
• Serve as Tier 3 support for production incidents and escalations.
• Review project deliverables, validate adherence to DaaS standards, and ensure quality compliance.
• Coordinate with Product, Architecture, and Engineering teams to resolve platform issues and influence future enhancements.
• Document best practices, share technical knowledge, and support continuous process improvement.

Conhecimentos

Leadership

Mentoring

Stakeholder mgmt

English proficiency (C1+)

Ferramentas

Snowflake

Databricks

Redshift

AWS

Azure

SFTP

Descrição da oferta de emprego

Overview

The Technical Lead serves as the primary technical authority for client data delivery projects within IQVIA's Data as a Service (DaaS) platform. This role provides technical leadership, mentors Configurators, supports Project Managers, and ensures successful delivery of client solutions while acting as an escalation point for complex technical and production issues.

Responsibilities

• Lead technical implementation activities for client data delivery solutions.
• Provide technical guidance, mentoring, and oversight to Configurators.
• Partner with Project Managers to deliver projects on time and within scope.
• Participate in client meetings, technical discussions, and solution reviews.
• Design, implement, and support client data delivery processes and configurations.
• Troubleshoot complex database, infrastructure, connectivity, and integration issues.
• Serve as Tier 3 support for production incidents and escalations.
• Review project deliverables, validate adherence to DaaS standards, and ensure quality compliance.
• Coordinate with Product, Architecture, and Engineering teams to resolve platform issues and influence future enhancements.li>
• Document best practices, share technical knowledge, and support continuous process improvement.

Required Qualifications

• Strong hands-on experience with Snowflake, Databricks, and Redshift.
• Experience with cloud platforms including AWS and Azure.
• Knowledge of SFTP and enterprise data delivery environments.
• Strong understanding of databases, data integration, and data delivery processes.
• Experience troubleshooting infrastructure, connectivity, and production issues.
• Proven leadership, mentoring, and stakeholder management skills.
• English proficiency at C1+ level.

Preferred Qualifications

• Experience with GCP.
• Knowledge of pharmaceutical data and IQVIA datasets.
• Experience in client-facing consulting, technical delivery, or data engineering environments.

Additional Information

• Client-facing role with significant interaction with internal and external stakeholders.
• High-volume delivery environment supporting multiple concurrent projects.
• EST business hours coverage required (8:00 AM – 5:00 PM EST).
• Occasional on-call or after-hours support for critical production issues.

Ideal Candidate

A senior data engineering or technical delivery professional with deep expertise in cloud data platforms, strong troubleshooting capabilities, excellent customer-facing communication skills, and the ability to lead and mentor technical teams while driving successful client outcomes.

IQVIA contacts candidates exclusively through its official recruitment channels, including corporate email addresses ending in @iqvia.com and company-authorized recruitment platforms. If you receive a suspicious communication claiming to be from IQVIA through unofficial channels, we recommend that you do not share any personal information and contact us through our official channels for verification.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.