Team Lead - Key Account Management, MVR Vendor Acceleration Program

Amazon; Região Geográfica Intermediária de São Paulo; Presencial; BRL 120.000 - 180.000; Tempo integral

Resumo da oferta

A Amazon Brasil está em busca de um Team Lead para o programa de Aceleração de Fornecedores. O profissional será responsável por gerenciar uma equipe de Especialistas de Marca, focando no desenvolvimento de fornecedores estratégicos. O papel envolve colaboração com diversas áreas, gestão de desempenho e inovação contínua, visando melhorar a experiência do cliente e a satisfação dos fornecedores.

Qualificações

• Experiência em varejo, moda, bens de consumo ou consultoria.
• Habilidades avançadas em inglês (escritas e verbais).
• Experiência em gestão de pessoas.

Responsabilidades

• Gerenciar uma equipe de Especialistas de Marca, supervisionando planos de negócios conjuntos.
• Colaborar com Gerentes de Fornecedores e funções de categoria para definir prioridades.
• Auditar métricas regularmente para manter alta qualidade na experiência de fornecedores e funcionários.

Conhecimentos

Proatividade

Gestão de Pessoas

Relacionamento com Stakeholders

Foco no Cliente

Comunicação Eficaz

Formação académica

Bacharelado

Ferramentas

SQL

QuickSight

Tableau

Power BI

QlikSense

Descrição da oferta de emprego

Join to apply for the Team Lead - Key Account Management, MVR Vendor Acceleration Program role at Amazon.

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Description

At Amazon Brazil, we value Diversity, Equity, and Inclusion (DEI) in all our job positions. We act intentionally to ensure our internal environment reflects the diversity of the businesses we operate and the customers we serve.

Our DEI strategy involves a dedicated squad with representatives from various roles and areas, emphasizing the importance of multiple perspectives. Leadership is committed to sharing and acting on our principles, aiming to be 'Earth's Best Employer.' We recognize that success and scale bring broad responsibility.

Our affinity groups, such as BEN - Black Employee Network, Women at Amazon, Glamazon (LGBTQIA+), and People With Disabilities, are volunteer-led and actively contribute to defining our DEI strategies. They serve as ambassadors and support new members from Day 1. Remember, at Amazon, ‘It’s always Day 1’.

Role Overview

Amazon is seeking a Vendor Acceleration Program Team Lead to manage a team of Brand Specialists. The program focuses on developing mid-sized strategic vendors and enhancing their service levels and experience by fostering strong partnerships across key retail levers like selection, availability, operational efficiency, catalog quality, and marketing.

The VAP is a paid service targeting mid-sized vendors (T2 vendors managed by VSP Team) who are not eligible for Amazon Vendor Service Light/Full and are underserved by existing programs. The goal is to accelerate their growth and improve customer experience through dedicated account management, operational support, and promotional participation.

The Team Lead will be responsible for delivering impact to a large vendor portfolio through a team of Brand Specialists, ensuring improved performance, vendor satisfaction, and team productivity. Collaboration with Vendor Managers and Category Leaders is essential for strategic alignment and decision-making. The role also involves continuous service improvement and innovation, requiring a passion for people management, resourcefulness, and customer focus. Proven results in fast-paced environments are essential.

Key Responsibilities

1. Partner with Vendor Managers, Account Managers, and category functions to define priorities based on vendor needs.
2. Manage a team of Brand Specialists, overseeing joint business plans for vendors and delivering business impact.
3. Regularly audit metrics to maintain high quality in vendor and employee experience across sub-categories.
4. Work with the BR SVS Central team to promote tool adoption, offshore processes, and team productivity.
5. Develop team skills and allocate resources effectively, fostering talent growth within Amazon.

Basic Qualifications

• Bachelor's degree.
• Experience in retail, fashion, consumer goods, or consulting.
• Proactive ownership and business performance drive.
• Ability to build effective stakeholder relationships.
• Advanced English skills (written and verbal).
• People management experience.

Preferred Qualifications

• Effective communication across functional groups.
• SQL experience.
• Experience with data dashboards (QuickSight, Tableau, Power BI, QlikSense).

Amazon promotes an inclusive culture that empowers employees. If you need workplace accommodations during the application process, visit this link. For regional inquiries, contact your Recruiting Partner.

Additional Information

Company: Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A2929545

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Purchasing, Supply Chain, and Information Technology

Industries

Software Development