Team Lead, Event Management

FIRST; São Paulo; Presencial; BRL 180 000 - 320 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive Medical Coverage

Meal Allowance

Transportation Voucher

Life Insurance Coverage

Employee Assistance Program (EAP)

Wellness Stipend

13th-Month Salary

Resumo da oferta

FIRST is seeking a Team Lead, Event Management to inspire and drive a high-performing events team, delivering exceptional service to clients and representing FIRST on-site at a major tech campus. The role emphasizes project leadership, team mentorship, and adherence to FIRST values while coordinating both onsite and digital events.

The successful candidate will have 8–10 years’ experience, fluent English, and strong people management skills, with flexibility to deploy across campuses as needed.

Qualificações

• Bachelor's degree preferred.
• 8–10 years of experience.
• Fluency in English.
• Strong people management skills.
• Ability to lead across campus locations and manage large teams.
• Experience with large, complex databases.

Responsabilidades

• Coordinate staff assignments for onsite and digital events.
• Oversee planning and execution of large-scale events.
• Manage and mentor team members.
• Ensure adherence to SOPs and safety policies.
• Collaborate with clients and FIRST People & Culture.
• On-site leadership and direction of event teams.

Conhecimentos

People management

English fluency

Communication

Problem solving

Cross-functional collaboration

Organizational skills

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Team Lead, Event Management will assume a key role within the organization by leading and motivating colleagues in a way that enhances working relationships and encapsulates FIRST values and our client’s brand. The individual will ensure the project team delivers consistently exceptional service to our clients through excellent project management and delivers world-class events that exceed client expectations. Along with other FIRST team members, the Team Lead, Event Management will represent the FIRST Solutions brand on-site within a well-known tech company. This position is ideal for a corporate event planning professional with prior experience managing and motivating team members.

This role requires full-time, on-site presence

Essential Duties & Responsibilities

• The Team Lead, Event Management works to coordinate staff assignments and workload for both onsite and digital events
• Reviews requests sent by event intake team and confirms space, approvals and other pertinent information prior to assigning
• Advise on the planning and execution of events for designated high profile groups, overseeing execution of larger scale events
• Support and coordinate the delivery of events as needed
• Handles event escalations
• Manages monthly audit reports as required by client and internal management
• Partner with the client on various strategic initiatives and projects
• Directly manage a team of direct reports
• Develop, mentor, and provide feedback to team members on an on-going basis
• Oversee workload of team ensuring day-to-day understanding of capacity/pressure points and assisting/offering guidance on team’s events where required
• Manage vacation schedules, ensuring appropriate team coverage and review all expense reports
• Oversee the on-boarding/off-boarding process for all employees
• Ensure team adheres to standard operating procedures and compliance processes
• Manage and promote communications to all team members to ensure maximum efficiency
• Partner with FIRST People & Culture on all company initiatives, recruiting, and employee relations matters
• Ensure the team maintains positive relationships with clients
• Ensure the team is providing value to clients and seeking value-adds where possible
• Encourage and motivate the team to be knowledgeable of best practices and services, and to be proactive with ideas and creative solutions

What We Are Looking For

Please be aware that we know experience does not always look like we describe it.

• Bachelor's Degree preferred
• Position requires 8-10 years of experience
• Must be fluent in English
• Strong people management skills with the ability to lead by example
• This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus(es) as required
• Excellent written and oral communication skills at all levels
• Decision maker and problem solver with a collaborative/team-player attitude
• Positive and caring approach to team management
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organized with the ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Must be fluent in English
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
• Build excellent relationship with team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests from clients as required

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams.

That's why we offer a range of benefits and perks to support your personal and professional growth.

• Comprehensive Medical Coverage
• Meal Allowance (Vale-Refeição)
• Food Voucher Benefit (Vale-Alimentação), where applicable
• Transportation Voucher (Vale-Transporte)
• Life Insurance Coverage
• Employee Assistance Program (EAP)
• Wellness Stipend
• Complimentary Access to Headspace and Maven
• 13th-Month Salary in accordance with Brazilian labor law
• Discretionary Performance Bonus Opportunity
• Paid Vacation, Vacation Bonus, Public Holidays, and other statutory benefits in accordance with Brazilian labor laws and applicable employment requirements

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.