System Administrator – Remote (Brazil)
Location: Brazil (fully remote, contractor must reside in Brazil)
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM Pacific Time (PST)
Compensation: Brazilian Reais (R$) in local currency. No visa sponsorship available.
Submit your resume in English as a PDF.
Job Description
Metal Toad is an award‑winning AWS Consulting Partner and AWS Managed Services provider based in the USA. We help customers adopt cloud solutions and provide architecture, migration, optimization, machine learning, and 24/7 support. The System Administrator position requires experience maintaining infrastructure for high‑availability, scalable, enterprise‑grade applications. You will be part of a talented team working on mission‑critical applications.
Responsibilities
- Planning: Document complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design.
- Building systems: Execute installation, configuration, and testing of cloud resources.
- Using automation and configuration management to ensure repeatability and traceability of changes.
- Managed services:
- Troubleshoot system hardware, software, networks, and operating systems.
- Protect system integrity and security by implementing access controls and monitoring tools, and provide written evaluations and recommendations for improvement.
- Maintain system performance through monitoring, analysis, and performance tuning.
- Maintain internal systems and customer deployment documentation.
- Participate in a 24x7 on‑call rotation (≈ one week on call, one week on backup per month).
- Respond to support tickets and incidents in a timely manner compliant with SLA commitments.
- Learning: Update job knowledge through educational opportunities, professional publications, networking, and professional organizations.
Qualifications
- 2+ years of experience with Amazon Web Services (AWS).
- Advanced to fluent English communication skills.
- Additional experience with other cloud providers is a bonus.
- Familiarity with Linux system administration.
- Scripting language experience (Python and Shell preferred).
- Deep knowledge of TCP/IP and HTTP protocols.
- Experience with web accelerators, load balancers, reverse proxies, and CDNs.
- Problem‑solver willing to work in an agile/fast‑paced environment.
- Customer‑oriented with strong communication skills.
- Willing to participate in a 24/7 on‑call rotation with approximately one shift per month, compensated.
- Nice to have AWS certifications or willingness to obtain certification.
- Interest in generative AI technologies.
- Some experience with Windows system administration.
- Read and agree to the Corporate Values Statement; believe in the company mission: to help people.
*This is a remote contractor position. No visa sponsorship is available.*