Surgery LATAM IT Senior Manager

Biopharma Asia; São Paulo; On-site; BRL 350,000 - 700,000; Full time

Job summary

Johnson & Johnson in São Paulo seeks a Surgery LATAM IT Senior Manager to shape and deliver technology strategies that enable commercial growth, customer engagement, and operational excellence across LATAM. This senior role leads product vision and collaborates across global teams as Americas Technology Product Owner for RGCM.

You will influence executive forums, drive portfolio strategy, and oversee cross-functional delivery with a focus on value realization, risk management, and regulatory

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Minimum 8 years of progressive experience in technology product management or related leadership.
• English proficiency for senior stakeholder engagement and executive discussions.
• Experience in operating within complex, matrixed, multi-country or regional organizations.

Responsibilities

• Act as strategic technology partner to regional leadership, shaping priorities and investments.
• Own RGCM product vision, strategy, roadmap, and value realization across the Americas.
• Lead cross-functional collaboration across Business, Product, Engineering, Data, Security, and Quality.
• Establish governance, measurable outcomes, and transparent reporting for progress and risks.
• Drive adoption, change management, and benefits realization across markets.

Skills

Executive stakeholder engagement

Technology product leadership

Strategic and commercial acumen

Matrix leadership

Business and financial acumen

Data-driven decision-making

Technology fluency

Risk and compliance leadership

Change and adoption leadership

Executive communication

Education

Bachelor’s degree in IT, CS, IS, Engineering, Business, Data Analytics or related field

Tools

CRM

Data analytics platforms

Cloud technologies

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

São Paulo, Brazil

Job Description:

Role Overview

The Surgery LATAM IT Senior Manager is a senior business-facing technology and product leader responsible for shaping and delivering technology strategies and capabilities that enable commercial growth, customer engagement, sales productivity, and operational excellence across Surgery LATAM. The role partners with the Brazil and Southern Cluster Operating Committees, regional Surgery leaders, Americas product teams, and Global Technology teams to translate business priorities into scalable capabilities, investment decisions, and measurable outcomes.

The position also serves as the Americas Technology Product Owner (TPO) for Revenue Growth Contracting Management (RGCM), with accountability for product vision, strategy, roadmap, prioritization, delivery, adoption, product health, lifecycle, and value realization. This is a senior individual contributor role with no direct reports. Leadership is exercised through executive influence, product decision-making, and orchestration of cross-functional and geographically distributed teams.

Key Responsibilities

Executive Business Engagement

• Serve as a strategic technology partner to the Brazil and Southern Cluster Operating Committees, bringing a forward-looking technology perspective to business priorities, operating plans, and investment decisions.
• Build trusted relationships with senior business and technology stakeholders and influence decisions through clear recommendations, constructive challenge, and strong business acumen.
• Represent Surgery LATAM priorities and market requirements in Americas and Global Technology governance and product forums.

Americas Product Ownership for RGCM

• Own the RGCM product vision, strategy, roadmap, prioritization, delivery, adoption, product health, lifecycle, and value realization across the Americas.
• Partner with business product owners and regional stakeholders to translate contracting and revenue growth priorities into scalable product capabilities and an outcome-based backlog.
• Lead cross-functional collaboration across Business, Product, Engineering, Data, Architecture, Security, Quality, Privacy, Operations, and external partners.
• Make product trade-offs, manage risks and dependencies, and establish transparent governance, performance measures, and escalation paths.

LATAM Technology Strategy and Portfolio Leadership

• Translate Surgery LATAM business strategy into a prioritized technology roadmap, balancing business value, customer impact, risk, scalability, compliance, investment, and delivery capacity.
• Connect global and Americas capabilities with local market needs, including country-level commercial processes, regulatory requirements, channel models, data maturity, and adoption readiness.
• Identify opportunities to simplify the technology landscape, reduce duplication, and scale reusable solutions across markets.

Product Delivery, Adoption, and Value Realization

• Establish outcome-based OKRs, KPIs, and product health measures that connect technology delivery to commercial, customer, financial, and operational results.
• Drive disciplined product management across discovery, design, prioritization, development, testing, release, adoption, measurement, and continuous improvement.
• Ensure business readiness, change planning, user adoption, and benefits realization are integrated into product decisions and delivery plans.

Financial, Risk, and Governance Leadership

• Develop business cases, investment recommendations, resource plans, and value realization models for assigned products and capabilities.
• Ensure compliance with applicable J&J requirements for quality, privacy, cybersecurity, records management, architecture, regulatory controls, and responsible AI.
• Provide transparent executive reporting on progress, outcomes, financials, risks, dependencies, and decisions required.

Matrix Leadership

• Lead through influence without direct reporting authority, creating clarity on priorities, decision rights, ownership, outcomes, and performance expectations.
• Orchestrate internal teams and external partners across functions and geographies, holding contributors accountable for commitments, quality, and measurable outcomes.
• Promote an inclusive, high-performing, and learning-oriented culture aligned with Our Credo and MedTech Surgery leadership expectations.

Skills and Capabilities

• Executive stakeholder engagement: proven ability to operate credibly in senior leadership forums, influence decisions, challenge constructively, and communicate executive-ready recommendations.
• Technology product leadership: strong command of product vision, strategy, roadmap, prioritization, delivery, adoption, lifecycle management, product health, and value realization.
• Strategic and commercial acumen: ability to connect business strategy, customer needs, commercial processes, and technology investments to measurable outcomes.
• Matrix leadership: ability to align and lead cross-functional teams and partners without formal authority.
• Business and financial acumen: experience developing business cases, evaluating investments, managing product financials, and tracking benefits.
• Data-driven decision-making: ability to use product, commercial, operational, and financial data to guide priorities and challenge assumptions.
• Technology fluency: understanding of commercial platforms, contracting solutions, CRM, integrations, data and analytics, cloud, automation, and AI-enabled capabilities.
• Risk and compliance leadership: experience operating in regulated, privacy-conscious, quality-driven, and cybersecurity-sensitive environments.
• Change and adoption leadership: ability to drive organizational readiness, adoption, sustained use, and continuous improvement across multiple markets.
• Executive communication: advanced ability to communicate complex topics clearly and persuasively in English for senior regional and global audiences.

Required Experience and Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business, Data Analytics, or a related discipline. An advanced degree is preferred.
• Minimum of 8 years of progressive experience in technology product management, business technology leadership, commercial technology, digital transformation, or a related field.
• Advanced verbal and written English proficiency, including experience leading discussions and presenting recommendations to regional or global senior stakeholders.
• Demonstrated experience participating in senior management, executive leadership, or Operating Committee-level forums, with the credibility to influence decisions and manage competing priorities.
• Proven Product Management or Product Ownership experience with accountability for strategy, roadmap, prioritization, delivery, adoption, product health, and value realization.
• Experience leading cross-functional and geographically distributed teams through influence rather than direct reporting authority.
• Demonstrated experience translating business strategy and commercial needs into scalable technology capabilities and measurable outcomes.
• Experience developing business cases, investment recommendations, financial plans, and value realization measures.
• Experience operating in complex, matrixed, multi-country or regional organizations.
• Working knowledge of commercial technology, contracting, CRM, data and analytics, integrations, automation, cloud, or AI-enabled capabilities.
• Experience in MedTech, healthcare, life sciences, or another regulated industry is preferred.
• Ability to travel domestically and internationally based on business and stakeholder needs.