Supply Operations Manager – Surge Operations

Keeta; São Paulo; Presencial; BRL 60.000 - 90.000; Tempo integral

Resumo da oferta

A leading company in food and beverage manufacturing is seeking a Supply Operations Manager to optimize surge operations and collaborate with product and analytics teams. The role requires 3–5 years of experience in supply chain strategy and strong analytical skills. The successful candidate will enhance operational frameworks and improve service quality amidst varying market conditions.

Qualificações

• 3–5 years in supply/operations strategy, product ops, or logistics planning.
• Proven track record of designing or optimizing operational frameworks.
• Strong analytical skills and comfort with data dashboards.

Responsabilidades

• Build and refine surge activation logic.
• Collaborate to define surge eligibility rules.
• Monitor system performance for surge logic.

Conhecimentos

Analytical Skills

Systems Thinking

Formação académica

Degree in Business or related field

Descrição da oferta de emprego

Supply Operations Manager – Surge Operations

Supply Operations Manager – Surge Operations

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• Build and refine the logic that powers surge activation—across restaurant-level, zone-level, and event-based triggers;
• Collaborate with product and BI to define surge eligibility rules, thresholds, and automation opportunities;
• Monitor system performance to evaluate if surge logic is correctly balancing cost, availability, and service quality;
• Identify edge cases and problem patterns across markets (e.g. rainy days, local festivals) and work on systematic response models;
• Benchmark industry practices and propose improvements to current surge framework;
• Liaise with regional and city leads to gather operational feedback and translate that into product requirements;
• Document SOPs and build dashboards/tools that track surge effectiveness and fleet responsiveness over time.

Requirements:

• 3–5 years in supply/ops strategy, product ops, or logistics planning (food delivery, ride-hailing, Q-commerce preferred);
• Proven track record of designing or optimizing operational frameworks—not just running them. Experience in freelance-heavy or gig-based labor markets a strong advantage;
• Strong analytical and systems thinking skills; and comfort with data dashboards, basic product flows;
• Can synthesize on-ground feedback into scalable SOPs and product recommendations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  Food and Beverage Manufacturing, Retail, and Technology, Information and Media

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