Success Manager(Brazil)

MGID Brazil; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global native advertising platform is seeking an experienced Publisher Success Manager in São Paulo. This role involves establishing partnerships with local publishers, optimizing monetization strategies, and ensuring customer satisfaction. The ideal candidate will have at least 2 years of experience in the digital media sector, excellent relationship management skills, and fluency in both Portuguese and English.

Qualificações

• 2+ years of experience in a client-facing role within digital media.
• Excellent relationship management and customer service skills.
• Strong communication skills for diverse interactions.
• Deep understanding of the Brazilian digital market.
• Verifiable track record of closing major deals.
• Strong analytical abilities to monitor data trends.

Responsabilidades

• Establish and foster relationships with key publishers.
• Monitor and maintain traffic flow from top clients.
• Optimize for positive revenue balance.
• Support and respond to publisher needs.
• Negotiate new monetization solutions.

Conhecimentos

Relationship management

Customer service

Analytical abilities

Formação académica

Bachelor's/Master’s Degree (Marketing, International Relations, etc.)

Ferramentas

CRM software

MS Excel

Google Sheets

Descrição da oferta de emprego

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating unique technologies, and with your help, we aim to reach even higher.

We are looking for an experienced and talented Publisher Success Manager who will be responsible for relationship-building with publishers in Brazil.

What You'll Do:

• Establish and foster partnerships and relationships with key publishers in the market.

• Daily monitoring and maintaining a steady flow of traffic coming from the top clients.

• Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.

• Constantly being in contact with the publisher in order to support and respond to needs from the client's side.

• Negotiations regarding new ways of monetization and possible tests of new monetization solutions.

• Work in close cooperation with the internal team globally within the department and cross departments.

Who you are:

• 2+ years of experience in a client-facing role within the digital media or online publishing sector.

• Excellent relationship management and customer service skills, dedicated to exceeding client expectations.

• Strong communication skills, efficient interaction with different personality types

• Deep understanding of the Brazilian digital market

• Verifiable track record of closing major deals with publishers or advertisers;

• Strong analytical abilities to gather business insights by monitoring and interpreting data trends.

• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)

• Proficiency in CRM software and MS Excel or Google Sheets.

Will be a plus:

• Experience in Client Service roles.

• Connections with local publishers, media groups, warm contacts in Brazil.

• Experience with Native Advertising is a strong plus.

Languages proficiency:

• Fluent Portuguese

• Fluent English