Staff Site Reliability Engineer

Netskope; Brasil; On-site; BRL 180,000 - 280,000; Full time

Job summary

Netskope is seeking a skilled SRE to join our team and improve the availability, latency, and efficiency of our cloud-based services. You will work closely with development and product management to architect scalable features and monitor system health at scale.

You will participate in on-call rotations, optimize performance of micro-services, and help drive capacity planning across global infrastructure. A strong background in Linux, cloud services, and IaC is required.

Qualifications

• BSCS or equivalent is required; MSCS or equivalent strongly preferred.
• Experience troubleshooting Linux in production environments.
• Background in large-scale web operations and cloud services.
• Familiarity with IaC tools like Terraform and AWS in production.

Responsibilities

• Architect and build highly available, performant, and secure features with development teams.
• Develop metrics and monitoring for application and infrastructure health.
• Gain deep knowledge of Netskope's application stack.
• Improve performance of micro-services and solve scaling issues.
• Participate in 12x7 on-call rotations and aid incident response.

Skills

Linux troubleshooting

Large-scale web operations

Programming languages

Algorithms & data structures

Cloud services (AWS)

Infrastructure as Code (Terraform)

Distributed systems

Team leadership

On-call experience

Code optimization

Education

BSCS or equivalent

MSCS or equivalent preferred

Tools

Terraform

AWS

Job description

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the role

The SRE team supports the Netskope suite of services. We are a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. If you are passionate about solving complex problems and developing cloud services at scale, we would like to speak with you.

What's in it for you

• You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management.
• Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.
• You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills.

What you will be doing

• Partner closely with our development teams and product managers to architect and build features that are highly available, performant and secure
• Develop innovative ways to smartly measure, monitor & report application and infrastructure health
• Gain deep knowledge of our application stack
• Experience improving the performance of micro-services and solve scaling/performance issues
• Capacity management and planning
• Function well in a fast-paced and rapidly-changing environment
• Participate with the dev teams in 12X7 on-call rotations.
• Ability to debug and optimize code and automate routine tasks.
• Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.

Required skills and experience

• 5+ years of experience troubleshooting Linux
• Experience in managing a large-scale web operations role
• Experience in one or more of the following: C, C++, Java, Python, Go, or Ruby
• Experience with algorithms, data structures, complexity analysis, and software design
• Hands-on working with private or public cloud services in a highly available and scalable production environment.
• Experience with IaC tools like terraform
• Experience with AWS is a plus
• Knowledge of distributed systems a big plus
• Previous experience working with geographically-distributed coworkers.
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc
• Should have led teams, collaborating cross-functionally to deliver complex software features and solutions.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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