Site Reliability Engineer ID53670

AgileEngine; Recife; Híbrido; BRL 298 656 - 398 208; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.

Competitive compensation: USD-based pay with education, fitness, and team activity budgets.

Exciting projects: Modern solutions with Fortune 500 and top product companies.

Flextime: Flexible schedule with remote and office options.

Resumo da oferta

AgileEngine is seeking a Middle SRE Operations Engineer in Recife, Brazil, to maintain reliability in a cloud-based SaaS platform. The successful candidate will handle live incidents, improve observability, and reduce toil through automation. Key responsibilities include monitoring environments, responding to incidents, and supporting CI/CD pipelines. Qualified candidates have 2+ years of experience in SRE or DevOps and strong expertise with AWS and Kubernetes. AgileEngine offers competitive compensation and perks including professional growth opportunities and flexible working conditions.

Qualificações

• 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations.
• Experience with AWS supporting production environments.
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI).
• Experience with GitOps and Git fundamentals.
• Proficiency in scripting (Bash, Python, or Go).
• Experience with Infrastructure as Code (Terraform, Helm).

Responsabilidades

• Monitor and support production and staging environments to ensure availability.
• Respond to incidents and perform root cause analysis.
• Participate in on-call rotations with defined SLAs.
• Maintain and improve monitoring, alerting, and dashboards.
• Support CI/CD pipelines and production releases.

Conhecimentos

Site Reliability Engineering

DevOps

Production Operations

AWS

CI/CD systems

GitOps

Kubernetes

Docker

observability tools

scripting

Infrastructure as Code

Ferramentas

Grafana

Python

Terraform

GitHub

Jira

Confluence

Descrição da oferta de emprego

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.

WHAT YOU WILL DO

• Monitor and support production and staging environments to ensure availability, performance, and stability.
• Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts.
• Participate in on-call rotations with defined SLAs.
• Handle operational requests from internal teams.
• Maintain and improve monitoring, alerting, dashboards, logs, and metrics.
• Support CI/CD pipelines, production releases, and GitOps workflows.
• Contribute to automation initiatives to reduce operational overhead.
• Maintain and improve Kubernetes‑based infrastructure and containerized workloads.
• Support Infrastructure as Code practices and environment improvements.

MUST HAVES

• 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations.
• Experience with AWS supporting production environments.
• Experience supporting production SaaS applications.
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI).
• Experience with GitOps and Git fundamentals.
• Experience using GitHub, Jira, and Confluence.
• Experience with Kubernetes (EKS, kOps or similar).
• Experience with Docker and containerization.
• Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty).
• Proficiency in scripting (Bash, Python, or Go).
• Experience with Infrastructure as Code (Terraform, Helm).
• Ability to work within structured operational processes and SLAs.
• Strong written and verbal English communication skills.
• Self‑driven with a growth mindset.

NICE TO HAVES

• AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator.
• Experience with multi‑tenant SaaS environments.
• Experience working in globally distributed teams.
• Familiarity with ChatOps practices.
• Experience improving monitoring quality and reducing alert fatigue.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD‑based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.