Staff Product Manager | Eligibility

Gympass; São Francisco de Assis; Híbrido; USD 70.000 - 90.000; Tempo integral

Resumo da oferta

A wellness platform company in São Francisco de Assis is seeking a Staff Product Manager. In this role, you'll enhance eligibility management processes to improve user experience and client satisfaction. Ideal candidates possess strong product management skills, analytical abilities, and proficiency in English. The position offers flexibility and a focus on employee wellbeing.

Serviços

Health, dental, and life insurance

Flexible work environment

Paid time off

Qualificações

• Proven experience in product management with digital products.
• Ability to balance strategic and operational demands.
• Strong analytical skills to understand user behavior.

Responsabilidades

• Drive the transformation of eligibility management processes.
• Enhance the eligible employee database.
• Develop product strategies to engage corporate clients.

Conhecimentos

Product Management Expertise

Strategic & Operational Balance

Problem-Solving & User Focus

Communication & Collaboration

Prioritization & Time Management

Documentation & Organization

Stakeholder Management

English Communication

Formação académica

Experience in product management with digital products

Descrição da oferta de emprego

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

*Big news: Gympass is now Wellhub!
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

THE OPPORTUNITY

We are hiring a STAFF PRODUCT MANAGER to our CIA Focus Area, Eligibility team in Brazil!

Eligibility management is one of the most critical features we have in our product. It refers to how our corporate clients manage eligible employees to use Wellhub as their corporate benefit. The teams working with eligibility currently have 2 main challenges: make sure we transform a complex product into a smooth experience for our clients, and make our eligible employee database as healthy as possible, since it represents the top of the funnel of our end-user conversion flow.

YOUR IMPACT

• Drive the transformation of complex eligibility management processes into intuitive and smooth experiences for corporate clients, directly improving user satisfaction and reducing operational overhead;
• Strategically enhance the eligible employee database to improve its health and optimize the top of the end-user conversion funnel;
• Balance daily operational demands from CX and Operations teams with long-term product strategy, ensuring critical user issues are addressed while advancing the product vision;
• Develop and implement product strategies that strengthen the relationship between Wellhub and corporate clients, leading to increased adoption and retention of Wellhub as a corporate benefit;
• Translate deep understanding of client needs and product personas into clear requirements and actionable product initiatives;
• Establish and maintain comprehensive product documentation to ensure clarity and alignment across all stakeholders, given the product's complexity and impact on the entire business;
• Proactively identify and address potential misuse of features to prevent data integrity issues in the eligible employee database;
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Product Management Expertise: Proven experience in product management with a track record of delivering successful digital products, particularly in complex or data-sensitive domains;
• Strategic & Operational Balance: Demonstrated ability to navigate and prioritize effectively in a dynamic environment with competing strategic and operational demands, specifically managing interactions with operations and CX teams without compromising strategic product development;
• Problem-Solving & User Focus: Strong analytical and problem-solving skills with a keen ability to understand user behavior and product usage patterns to identify and address issues such as feature misuse;
• Communication & Collaboration: Excellent communication, writing, and storytelling skills to effectively articulate complex product concepts, strategies, and operational guidelines to engineers, designers, business teams, and external stakeholders;
• Prioritization & Time Management: Exceptional time management and planning skills, with a proven ability to prioritize critical tasks and strategic initiatives amidst a high volume of operational requests;
• Documentation & Organization: Highly organized with a strong aptitude for creating and maintaining clear, comprehensive product documentation in a fast-paced environment;
• Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders, including corporate clients, internal teams (Engineering, UX, Analytics, Operations, CX), and leadership.
• English Communication: Able to write and communicate in English, which is essential for effective collaboration with diverse international teams and stakeholders, and for maintaining clear product documentation.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in product management in digital products are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page !

And to get a glimpse of Life at Wellhub… Follow us onInstagram @lifeatwellhub and LinkedIn !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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