Sr Vice President, SMB Fraud Risk Sr Officer – Fraud Prevention (Sao Paulo)

Citi; São Paulo; Híbrido; USD 100.000 - 150.000; Tempo integral

Resumo da oferta

A leading company seeks a high caliber SVP, SMB Fraud Risk Sr Officer in São Paulo. This strategic role will manage fraud risk and collaborate with senior stakeholders to implement robust strategies across multiple functions. Candidates should have extensive experience in financial institutions and be proficient in English and Portuguese.

Serviços

Access to telehealth options

Health advocates and counseling

Learning and development resources

Qualificações

• 10+ years in Financial Institutions.
• Proficiency in English and Portuguese; Spanish is a bonus.
• Strong knowledge of fraud regulatory landscape.

Responsabilidades

• Define fraud risk response and strategy across the fraud lifecycle.
• Collaborate with stakeholders to mitigate operational risks.
• Provide subject matter expertise in events related to fraud.

Conhecimentos

Analytical Thinking

Operational Risk

Data Analysis

Formação académica

Bachelor’s/University degree

Master’s degree

Descrição da oferta de emprego

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as SVP, SMB Fraud Risk Sr Officer – Fraud Prevention – Hybrid based in Sao Paulo. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

We have a variety of programs that help employees balance their work and life.

This global role is a member of the Services, Markets and Banking Fraud Management team, which is a First Line of Defense function that partners with business lines to provide subject matter and risk expertise to serve Citi’s clients and support business growth. This role will be responsible for defining the end-to end external fraud risk response and strategy, while supporting each business to develop processes and protocols to manage fraud-related client or operational risk incidents across the fraud lifecycle (Protection, Detection, Response).

This role presents an opportunity to work closely with a variety of senior internal stakeholders across Product, Operations, Technology, Compliance, Legal and Business Risk teams; as well as industry partners; to drive transformation.

The Fraud Risk Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Partner with business to define strategic roadmaps and priorities to manage and mitigate the operational, compliance and regulatory risks associated with Fraud
• Collaborate with partners within the Fraud team and Business Risk teams to define requirements and develop processes that ensure E2E coverage and cohesion of capabilities across the fraud lifecycle
• Work with Project Management partners in the Fraud Management team and Business sponsors to articulate strategy and data/reporting requirements for implementation with Technology
• Support and inform creation of preliminary fraud-related data analytics and visualization capabilities, identifying efficient and tactical enhancements to drive visibility
• Provide client advisory and support client engagement, acting as a conduit for client feedback and requirements to internal teams
• Support creation and delivery of internal and external Fraud collateral and awareness material
• Remain abreast with regulatory and industry developments related to fraud and financial crime
• Provide subject matter and risk expertise to respond to events or enquiries related to fraud impacting Services, Markets and/or Banking
• Advise Business on evaluation, design and implementation of controls
• Support and drive incident management and fraud response protocols
• Provide though leadership and support the development of a Target Operating Model for Fraud Management
• Establish relationships within and outside Fraud functions to actively drive cross-functional collaboration, breaking down silos and establishing credibility
• Recommends appropriate controls which will maximize the return on investment
• Evaluates potential control enhancements which will improve business controls or reduce impacts to good customers
• Partners with the business to facilitate new product/service delivery
• Understands the latest fraud performance trends and communicate these to the businesses and articulates mitigation projects and overall approach to Fraud related issues
• Partners with Operations, Analytics and Process Integration Teams to coordinate actions to address Business and assists the Control group in the evaluation and management of Global policies and standards
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years in Financial Institutions. Experience working within Wholesale Banking in Operations/Risk Management and/or Fraud Management preferred
• Native/Bilingual Proficiency in English and Portuguese
• Professional working in Spanish a bonus
• Project Management Certifications a bonus
• Strong grasp of Citi’s wholesale banking product suite, particularly payments
• Understanding of Citi systems and architecture beneficial
• Incident management experience beneficial
• Strong knowledge or interest in fraud regulatory landscape and industry developments globally
• Strong understanding of risk and controls, with the ability to identify risks proactively
• Confidence with data analytics and visualization
• Demonstrated experience in building out new functionalities and processes as part of transformation programs
• Outstanding communicator: ability to effectively engage and inspire small and large audiences to drive collaboration, innovative changes and deliver results across multiple disciplines and stakeholder groups
• Capable of multi-tasking and prioritizing in a dynamic environment
• Must be able to write, read and speak English and Spanish fluently

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Risk Management

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Job Family:

Fraud Risk

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

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Other Relevant Skills

Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation, Risk Remediation.

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