Sr. Program Manager, Amazon Payment Products Brazil

Amazon; Brasília; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading global e-commerce company is seeking a Payments Experience Manager in Brasília to oversee Payments Acceptance initiatives. The ideal candidate will have over 5 years of program management experience and a strong analytical background. This role requires effective communication across teams and managing external partners to enhance payment performance. An MBA or Master's degree is preferred.

Qualificações

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Proven experience with lifecycle management of financial products.

Responsabilidades

• Manage Payments Acceptance and Experience initiatives.
• Resolve escalations and manage payments' partners.
• Communicate effectively across teams and with partners.

Conhecimentos

Project management

Data analysis

Cross-functional collaboration

Process improvement

Financial product management

Formação académica

Master's degree or MBA

Descrição da oferta de emprego

Description

Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience.

Amazon Payment Products BR has the mission to launch and manage payments products that will drive affinity and affordability to our customers.

This role is responsible for managing Payments Acceptance and Experience initiatives, to drive increase in payments performance while looking after the cost of payments working alongside internal and external stakeholders. This role is required to serve as a hands-on analyst, resolving escalations and managing Payments' partners and internal clients. It is critical that the candidate is able to successfully communicate internally across teams and externally with partners, both written and verbally.

The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The candidate must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behavior of Amazon's internal systems. The candidate needs to be be analytical in their decision making, with the demonstrated ability to drive issues to completion and have a passion for supplying their clients with data.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience working cross functionally with tech and non-tech teams

• Experience leading process improvements

• Proven experience with lifecycle management of financial products

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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