SR CS QA Automation Engineer (Playwright)

SkilldLabs; São Paulo; Teletrabalho; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

An innovative startup is seeking a Sr Customer Success QA Automation Engineer to join their dynamic team. This role is pivotal in bridging the gap between test automation and customer success, ensuring clients maximize the value of an AI-driven platform. You will implement automated testing solutions, stabilize Playwright tests, and serve as a trusted advisor to customers. The company values collaboration and practical solutions, making it an exciting opportunity for those passionate about quality assurance and customer engagement. Join a forward-thinking firm that is transforming the QA landscape and be part of a team that prioritizes impactful contributions.

Serviços

Paid online learning

Family Leave

Computer Sponsor program

Sponsored certifications

Qualificações

• 5+ years in software engineering or test automation.
• 2+ years experience with Playwright and Typescript.
• Excellent communication and customer service skills.

Responsabilidades

• Collaborate with customers to implement automated testing solutions.
• Generate and maintain Playwright tests using the AI platform.
• Troubleshoot test failures and provide timely solutions.

Conhecimentos

Test Automation

Customer Success

Playwright

Typescript

JavaScript

CI/CD

Docker

HTML

APIs

Interpersonal Skills

Ferramentas

GitHub

Docker

Descrição da oferta de emprego

JOB TITLE: SR Customer Success QA Automation Engineer (remote)

LOCATION: Latin American locations only – Remote

COMMITMENT: Fulltime

SR QA AUTOMATION / CUSTOMER SUCCESS ENGINEER (REMOTE)
SOFTWARE ENGINEERING DEPARTMENT

REMOTE, U.S

FULL-TIME

ABOUT US:

SkilldLabs is a product built from the challenges of our past. Hiring quality talent, working together in the same time-zone, and building cutting edge products at warp speed. We help startups overcome today's hiring challenges. Today, we have grown into a leading staff augmentation provider of highly skilled teams of nearshore experts.

Our client is an early-stage startup transforming how companies approach testing their software. As experienced builders, we understand the challenges of QA testing firsthand—writing and maintaining test suites is time-consuming, tedious, and diverts valuable engineering resources from building impactful features.

With recent breakthroughs in AI, we’re revolutionizing the QA process. Our AI-driven platform enables companies to describe testing requirements in plain English, automatically generating reliable Playwright tests and maintaining them over time—eliminating the need for manual test writing.

We are a fast-moving, collaborative team that prioritizes practical solutions over perfection, challenges traditional approaches, and builds tools that meaningfully improve developers’ workflows.

ABOUT THE ROLE:

We are seeking a Sr QA Automation Engineer to join the team. This is not a typical QA role—you’ll operate at the intersection of test automation and customer success, helping customers maximize the value of our AI-driven platform. You’ll play a pivotal role in implementing automated testing solutions, ensuring system reliability, and serving as a key point of contact for customer support and onboarding. Your work will directly contribute to helping our customers revolutionize their testing workflows.

Key Responsibilities

• Collaborate closely with customers to identify critical testing needs and implement tailored automated solutions, ensuring smooth experience and support.
• Act as a trusted advisor, guiding customers through onboarding, best practices, troubleshooting processes and be on call if test failures come in.
• Generate, maintain, and stabilize Playwright tests using our AI platform.
• Configure and manage CI/CD integrations across various customer environments.
• Troubleshoot test failures and deliver timely solutions, providing hands-on support during customer development cycles.
• Use internal tools to create tests and triage test runs (Work with computer-generated code and process it)
• Configure GitHub CI actions for seamless workflow.
• Handle Docker containerization for customer environments.
• Partner with internal teams to refine and enhance our platform based on customer feedback and needs.
• Create and maintain customer-facing resources, including documentation, tutorials, and FAQs, to ensure seamless adoption of our tools.

Qualifications

• 5+ years of experience in software engineering, test automation, or a customer-facing technical role.
• 2+ years of experience with Playwright for web automation and Typescript/JavaScript.
• Proficiency in web technologies, including HTML, APIs, and selectors.
• Strong understanding of modern locator strategies in Playwright and ability to avoid brittle selectors.
• Experience with CI/CD and containerization tools, Github and Docker.
• Excellent interpersonal and communication skills, with a strong customer-service mindset.
• Ideally 2+ years of frontend browser UI e2e playwright and typescript experience.
• Ability to translate complex technical concepts into accessible language for customers.

Ideal Candidate

• Thrives in a fast-paced startup environment with evolving priorities.
• Balances technical expertise with a practical, customer-focused approach.
• Excels at managing relationships and solving problems collaboratively with customers.
• Handles ambiguous challenges with creativity and independence.

WHAT WE OFFER:

• Paid online learning
• Family Leave
• Computer Sponsor program
• Sponsored certifications
• Payment in USD

If you are passionate about QA, thrive in a collaborative environment, and are excited about contributing to a groundbreaking project, we would love to hear from you. Apply now and be part of the team that is shaping the future at Skilldlabs!