Sr. Account Manager - Scibids

DoubleVerify Servicos de Verificacao Publicitaria Ltda.; São Paulo; Presencial; BRL 120 000 - 210 000; Tempo integral

Resumo da oferta

DoubleVerify Servicos de Verificacao Publicitaria Ltda. is seeking a Senior Programmatic Account Manager to lead post-sale client engagements and oversee pilot and BAU campaigns.

You will coordinate with Sales and Presales to ensure a cohesive customer journey, drive performance, and identify upsell opportunities across DSPs. Ideal candidates have 3–5 years in programmatic spaces, proficiency with DV360 and other major DSPs, and strong English communication skills.

Qualificações

• 3–5 years of professional experience in programmatic trading, analytics or customer success/account management.
• Experience with DSPs such as DV360, The Trade Desk, Google Ads or Meta Ads.
• Fluency in English with strong written and verbal communication.

Responsabilidades

• Manage pilot and BAU campaigns using Scibids and related DSPs.
• Serve as primary client contact, ensuring satisfaction and driving insights.
• Collaborate with pre-sales and internal teams to optimize campaigns.
• Lead reporting, ROI analysis and performance reviews with clients.
• Identify upsell opportunities and scale pilots into BAU engagements.

Conhecimentos

Programmatic trading

Analytics

Account management

English fluency

Ferramentas

DV360

The Trade Desk

Google Ads

Meta Ads

Descrição da oferta de emprego

Who we are DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

As a Sr. Programmatic Account Manager at DV, you will be the primary point of contact for client’s post-sale. You will oversee the execution and performance of both pilot and business-as-usual (BAU) campaigns, ensuring a seamless client experience, strong campaign results, and continuous growth through upselling opportunities. You’ll work closely with Sales and Presales teams to deliver a cohesive customer journey and act as the voice of the client within DV Scibids.

What You'll Do

On a day-to-day basis, your responsibilities will specifically include:

Campaign Management

Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled. Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly.

Client Communication & Relationship Building

Be the main point of contact for assigned clients, providing day-to-day support. Maintain consistent client communication to ensure satisfaction and address any questions or concerns. Provide general education, campaign insights and performance recommendations regularly.

Internal Collaboration

Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups. Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks. Liaise with internal Scibids and DV stakeholders like Sales and Client Partner teams.

Reporting & Analysis

Lead performance impact review sessions, campaign wrap-ups & standard reporting, proving the ROI of Scibids & why we are a focal point of their plan. Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results.

Upselling & Growth

Strategize & upsell to grow and develop existing client business and win net new business. Contribute to the scaling of successful pilots into BAU engagements and identify opportunities for campaign expansion and recommend new insertion orders. Introduce clients to new Scibids product features and enhancements.

Who You Are

Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space. Has experience in the DSP DV360, and at least one of these The Trade Desk, Meta & Google Ads. Fluency in English required. Strong written and verbal communication skills. Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion. A can-do attitude to provide energy, drive and enthusiasm. Ambition to grow your career as the team scales.

DV provides the industry’s leading Media Effectiveness Platform. Utilizing trusted measurement data and dynamic AI optimization, DV maximizes campaign effectiveness and drives tangible business outcomes for advertisers wherever they run their digital media.

DV powers performance for the world’s largest brands, platforms and publishers. We believe this is important work. Why? Because when an ad-supported ecosystem hums, it preserves a free internet for us all. We’re looking for the best and the brightest talent, those who stand for one another and meet challenges with a spirit of ingenuity and invention.