Sort Center Capacity Manager, Amazon Transportation Services

Amazon; São João de Meriti; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de logística de renome busca um Gerente de Capacidade para otimizar a operação de um centro de triagem. O profissional será responsável por desenvolver estratégias de planejamento de capacidade, melhorar a eficiência operacional e utilizar análise de dados para decisões informadas. Buscamos candidatos com experiência em gestão de projetos e habilidades intermediárias em Excel. Oferecemos um ambiente inclusivo que valoriza a diversidade e oportunidades de crescimento.

Qualificações

• Experiência em gestão de programas ou projetos.
• Conhecimento em Excel em nível intermediário (ex. tabelas dinâmicas, fórmulas complexas).
• Experiência em definir e implementar iniciativas de melhoria de processos utilizando dados.

Responsabilidades

• Desenvolver e manter modelos de previsão para necessidades de sortação e mão de obra.
• Colaborar com a equipe de operações para desenvolver estratégias de planejamento de força de trabalho.
• Identificar e implementar tecnologias inovadoras para planejamento de capacidade.

Conhecimentos

Pré-visão de demanda

Otimização de produtividade

Gestão de projetos

Análise de dados

Excel intermediário

Princípios Lean

Metodologia DMAIC

Formação académica

Bacharelado ou equivalente

Ferramentas

MS Access

SQL

Descrição da oferta de emprego

The Sorting Center Capacity Manager is an individual contributor responsible for developing and executing comprehensive capacity planning strategies to ensure the efficient and cost-effective operation of an Amazon Sorting Center facility. Reporting to the Site Leaders, this senior-level role requires expertise in labor forecasting, productivity optimization, and data-driven decision-making to align the sorting center’s workforce and resources with both current and future demand.

The Capacity Planner will work closely with the Sorting Center management team, as well as the Long-Term Planning (LTP), Middle Mile, Fulfillment Centers, and Supply Chain teams, to integrate capacity planning into broader business and operational strategies.

Key job responsibilities
- Develop and maintain accurate forecasting models to predict sortation volume, labor requirements, and resource needs for the assigned sorting center, incorporating data from the LTP team and supply chain;
- Analyze historical performance data, productivity trends, and industry benchmarks to identify opportunities for enhancing labor efficiency, improving process workflows, and optimizing resource allocation;
- Collaborate with the Sorting Center Site Manager, the operations team, and PXT to develop and implement workforce planning strategies, including headcount management, shift scheduling, and training programs;
- Leverage advanced analytics, simulation tools, and automation solutions to optimize labor utilization and overall productivity at the sorting center;
- Serve as a strategic partner to the Sorting Center management team, providing data-driven recommendations on capacity planning, capital investment, and long-term expansion initiatives;
- Coordinate with the LTP and Supply Chain teams to align the sorting center’s capacity plan with the organization’s broader network strategy, inventory management, and transportation plans;
- Monitor and report key performance indicators related to labor productivity, operational efficiency, and cost optimization, driving continuous improvement initiatives;
- Identify and champion the implementation of innovative capacity planning technologies, such as workforce management systems and AI-powered forecasting tools;
- Stay informed on industry trends, regulatory changes, and best practices in logistics capacity planning to ensure the sorting center’s strategies remain competitive and adaptable.- Experience in program or project management
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- - Experience defining and implementing process improvement initiatives using data and metrics
- - Intermediate English- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.