Solutions Engineer, LATAM

BitGo; São Paulo; Presencial; USD 60.000 - 110.000; Tempo integral

Resumo da oferta

Join a forward-thinking company that is a leader in digital asset solutions. As a key player in the operational backbone of the digital economy, you'll be instrumental in driving technical and product aspects for client engagements. This role offers the chance to work closely with talented colleagues in a dynamic startup environment, focusing on innovation and excellence. If you have a passion for blockchain and financial services, and thrive in a collaborative setting, this opportunity is perfect for you. Be part of a team that is transforming the financial markets and making a significant impact in the industry.

Serviços

Competitive base salary

Bonus and stock options

Inspiring startup environment

Qualificações

• 3-5+ years in a client-facing technical role like Solutions Engineer or similar.
• Strong understanding of web services, APIs, and technical concepts.

Responsabilidades

• Lead technical and product aspects for pre and post sales activities.
• Manage client relationships and understand business requirements.
• Collaborate with Product Management and Engineering Teams.

Conhecimentos

Client Engagement

Technical Communication

Solutions Engineering

Project Management

Blockchain Knowledge

APIs

PaaS/SaaS

RFx/DDQ Experience

Formação académica

Bachelor’s Degree in Computer Science or related STEM field

Descrição da oferta de emprego

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information, visit www.bitgo.com.

Responsibilities:

• Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, delivery, etc.
• Continuous client relationship management that includes understanding client’s business requirements, expectations and technical support.
• Collaboration and partnership with our Product Management and Engineering Teams contributing to the development of new product features.
• Serve as the client advocate, providing feedback to internal teams.
• Provide clear understanding of client requirements for our Sales Team for and during their sales calls.

Skills & Experience:

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.

Required:

• 3-5+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager or similar.
• Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, SDKs, etc.
• Previous experience in pre-sales and/or post-sales capacity.
• Strong experience with leading and managing client engagements and projects.
• RFx/DDQ experience - working with other SMEs to formulate relevant responses.
• Extremely high professionalism - clients and colleagues love working with you.
• Clear and effective verbal and written communication and comprehension.
• Ability to self-manage and use best professional judgment as needed.
• Very high interest in blockchain, cryptocurrencies and financial services and products.
• Demonstrated professional proficiency in English, Spanish and/or Portuguese.
• Bachelor’s degree in CS or related STEM field, or equivalent years of professional experience.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options.
• Great colleagues and inspiring startup environment.
• *Benefits may vary based on location.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.