Solutions Engineer

Time Doctor; São Paulo; Teletrabalho; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Solutions Engineer, where you'll tackle complex customer challenges and drive sales success. In this dynamic role, you'll collaborate with sales teams to deliver compelling demonstrations, manage proof of concepts, and ensure customer satisfaction. Your expertise in web technologies and consultative approach will be key to addressing client needs and enhancing their experience with innovative solutions. Embrace the opportunity to work remotely within a diverse global team, contributing to the mission of redefining productivity for remote teams while enjoying the flexibility to work from anywhere.

Serviços

Flexible Work Hours

Remote Work

Diversity and Inclusion Programs

Professional Development Opportunities

Health and Wellness Benefits

Qualificações

• 5+ years in a customer-facing role with 3+ years in pre-sales.
• Strong understanding of web technologies and APIs.
• Excellent communication and presentation skills.

Responsabilidades

• Deliver sales presentations and demonstrations tailored to customer needs.
• Scope and execute proof of concept evaluations.
• Collaborate cross-functionally to gather customer feedback.

Conhecimentos

Customer Engagement

Web Technologies

APIs

Data Formats (JSON/CSV)

Authentication (OAuth, SAML)

Presentation Skills

Consultative Approach

Communication Skills

Formação académica

Bachelor's Degree in a relevant field

Ferramentas

Hubspot

Big Query

Looker

Qlik

Descrição da oferta de emprego

About The Role:

We are looking for a Solutions / Sales Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business.

As a Time Doctor Solutions Engineer you must share our passion about reinventing how people think about Workforce analytics and performance, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences.

As a Solutions Engineer you’ll own running demos and proof of concepts, including the gathering of success criteria, system configuration, admin training, user training, troubleshooting and Professional Services scoping.

Your Responsibilities:

• Craft and deliver sales presentations & demonstrations that show how Time Doctor can uniquely address a customers’ needs and deliver value.
• Scope and execute proof of concept evaluations - gathering technical requirements, defining success criteria, guiding installation and conducting hands-on workshops and training.
• Present Time Doctor technology and vision to executives and technical contributors at prospects and customers.
• Collaborate with Account Executives to identify pain and challenges in a customers’ business related to software adoption and analytics.
• Work hands-on with prospects and customers to demonstrate and communicate the value of Time Doctor technology throughout the sales cycle, from demo to proof of concept to design and implementation.
• Collaborate cross functionally with product, engineering, customer success and others to gather customer feedback and escalate deal-blocking issues.
• Address a prospect’s technical questions on Time Doctor’s technology, installation, security and data privacy.
• Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and setting up customers for success.
• Respond to RFI/RFP/Security documentation requests.
• Maintain a deep understanding of competitive and complementary technologies and vendors and how to position Time Doctor in relation to them.

Skills & Experience:

• 5+ years in a customer facing role selling to Medium and large enterprises and Fortune 500 accounts, of which 3+ years specific to pre-sales experience.
• Strong understanding of web technologies: APIs, integrations, data formats (JSON/CSV), authentication (OAuth, SAML).
• Excellent communication and storytelling skills—both technical and business-facing.
• A consultative, value-first approach to solutioning and customer engagement.
• Ability to manage multiple priorities and work cross-functionally.
• Experience with tools like Hubspot, Big Query, Looker, Qlik, product analytics platforms is a plus.
• Excellent presentation and product demonstration skills adaptable to both executives and technical buyers.
• Willingness to travel to events or onsite to customer implementations.

Milestones:

• Successful alignment of technical solutions with client requirements.
• Contribution to successful sales presentations and proposals.
• Effective collaboration with both Sales and Product teams.
• Maintenance of up-to-date technical documentation.
• Positive client feedback on technical support and guidance.

This is a global role with a distributed team across the globe. Depending on your location we will offer you a Full-time Employment or Contract. Should you be selected for a first interview, our Talent Attraction team will explain you further.

Note: All internal employees are required to use Time Doctor to track their time and enable our analytics to enhance employee performance

Why Join Time Doctor?

At Time Doctor, we’re on a mission to be the most trusted time-tracking and productivity platform for remote teams. We’re redefining how people work, proving that geography should never limit career opportunities.

As part of our 100% remote, globally diverse team, you’ll contribute to our vision of modernizing remote work while enjoying the flexibility to work from anywhere. Learn more about us here.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work from wherever they want.

We’re a diverse global team of over 150 people working 100% remotely in over 40 different countries. We’re looking for innovative team members ready to help us modernize remote work. Learn more about us here - https://people.timedoctor.com