Solution Delivery Expert Network

Mondelēz International; Curitiba; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading global snack company is seeking a Technology Infrastructure professional to optimize service delivery and manage vendor relationships. The ideal candidate has experience in stakeholder management, project management, and a strong bilingual requirement (English/Spanish). This role is essential for supporting corporate network environments and driving service excellence.

Qualificações

• Experience managing complex projects in a corporate network environment.
• Ability to drive service improvements and consult on resolutions.
• Proven ability to manage multicultural teams.

Responsabilidades

• Optimize service delivery and align with business demands.
• Plan and report service improvement initiatives.
• Establish and oversee vendor relationships.

Conhecimentos

Vendor collaboration

Project management

Stakeholder management

Infrastructure services management

Service delivery excellence

Bilingual (English / Spanish)

Formação académica

Network certification

Descrição da oferta de emprego

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You use your knowledge of technology and infrastructure to offer solutions and support the implementation of strategies and solutions.

How you will contribute

You will optimize service delivery to meet business demands and align with the service operations strategy. Additionally, you will plan, measure, report, and communicate service improvement initiatives, consult on issues and resolutions, and recommend steps to optimize investments, benefits, and mitigate risks. You will also identify suppliers, evaluate and onboard new vendors, establish and oversee vendor relationships, and support management with regional service contracts, in-country billing, and cross-charging.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Working with multiple vendors and encouraging collaboration
• Leading complex projects
• Stakeholder management and influencing
• Managing infrastructure services
• Service delivery, support, and excellence
• Project management
• Working with internal and external teams, leading when necessary

More about this role

• Must be fully bilingual (English / Spanish), Portuguese is desirable
• Must have certification for Network
• Supporting a corporate network environment
• Open to change, innovative, and adaptable
• Remote management preferred to handle geographically dispersed teams, contractors, and suppliers
• Ability to manage complex projects
• Proven ability to manage cross-organizational and multicultural projects and teams

No relocation support is available; however, candidates voluntarily moving internationally may receive minimal support through our Volunteer International Transfer Policy.

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. We deliver a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging. Our portfolio includes brands like Oreo, belVita, LU biscuits, Cadbury Dairy Milk, Milka, Toblerone, Sour Patch Kids, and Trident. We are the top global leader in biscuits, chocolate, and candy, and second in gum. Our 80,000 employees are located in over 80 countries, selling products in more than 150 countries. We are energized for growth, diverse, and committed to making things happen quickly.

Mondelēz International is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability, veteran status, or any characteristic protected by law.

Job Type: Regular, Technology Infrastructure, Technology & Digital