Software Quality Assurance Tester

buscojobs Brasil; Mato Grosso do Sul; Teletrabalho; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

Join a dynamic and innovative organization that is revolutionizing retail technology! As a key member of the Quality Assurance team, you will ensure that software applications meet business requirements and enhance user experiences. This role involves testing new applications, tracking bugs, and collaborating closely with developers and clients. With a focus on operational efficiency and a commitment to excellence, this position offers a unique opportunity to work in a virtual, interactive environment while contributing to prestigious brands worldwide. If you're passionate about quality assurance and eager to make an impact, this is the perfect opportunity for you!

Serviços

Competitive salary and benefits

Career progression opportunities

Collaborative virtual workforce

Engagement with prestigious brands

Qualificações

• 2-3 years of software/application testing experience.
• Experience with software automation test tools and methodologies.

Responsabilidades

• Ensures software applications meet business requirements.
• Communicates bugs and fixes to developers and clients.
• Executes testing for new applications and enhancements.

Conhecimentos

Software Testing

Problem Solving

Communication Skills

Attention to Detail

Analytical Skills

Formação académica

Bachelor's degree in Computer Science

Equivalent work experience

Ferramentas

Jira

Azure DevOps

Microsoft Office

Descrição da oferta de emprego

Powerfront Inc. (www.powerfront.com) is an international SaaS provider and the creator of the INSIDE Customer Visual Engagement Platform. For the first time, retailers can view their online store or website LIVE in real-time; track customers’ behavior, and interact when it matters the most. Our Portfolio includes leading brands such as Gucci, Valentino, Staples, Rooms To Go, Sephora and more.

We are a dedicated, passionate, and close-knit team with technology running through our veins. Powerfront is a strategic technology partner that transforms the way companies run their customer engagement strategies. A career at Powerfront is exciting, challenging and rewarding.

We are looking for a highly motivated game-changer to join our Quality Assurance team. This dynamic self-starter is someone who :

• Is innovative and analytical with a passion for utilizing their knowledge to improve operational efficiency.
• Has strong planning and organizational skills that will push the team forward with the latest technologies and best practices.
• Is skilled in problem solving and can resolve software issues before client impact.
• Has strong communication skills and can effectively work with both internal teams and external clients.

Key Responsibilities

• Ensures that software applications meet business requirements and system goals.
• Can reproduce and provide STR for bugs reported by Clients and Client Relations Specialists.
• Can execute bug Investigations and bug tracking.
• Communicates Bugs and Fixes to Developers and Digital Producers.
• Provides Support for Client Relations team and Clients.
• Executes testing for new applications, products, and / or enhancements throughout development life cycles.
• Liaises with clients - must be strategic in approach and focused on business requirements.
• Spots problems / bugs our engineers may have missed, before they reach our customers.
• Understands the technology from a user standpoint and effectively answers customer questions.
• Communicates with customers regarding quality related issues and complaints.
• Identifies any patterns or trends of support and / or performance issues and proactively leads discussions to remedy them.
• Follows established processes for defect tracking and reporting, including logging defects in a detailed and reproducible way.
• Represents QA on cross-functional project teams.
• Ensures that software meets functional requirements, system compliance, and interface specifications are met and implemented successfully.
• Analyzes formal test results in order to discover, document and resolve defects, bugs, errors, configuration issues, and interoperability flaws.
• Works with the development team to ensure that software meets quality standards.
• Ensures that the product satisfies the product requirements and meets end-users’ expectations.
• Communicates effectively with internal teams to identify system requirements and defects.
• Investigates customer complaints and product issues.
• Identities, records, documents thoroughly and tracks bugs.
• Monitors efforts to resolve product issues and track progress.
• Identifies procedures and scenarios for the quality control of products and services.
• Spots areas for improvement to enhance the product's efficiency.

Key Requirements

• Bachelor’s degree in Computer Science, MIS, or related field; or equivalent work experience.
• Minimum 2-3 years of software / application testing.
• Experience with software automation test tools, software design methodologies, automation frameworks platforms, and related systems and technologies.
• Experience with Microsoft Office, Jira, Azure DevOps is a plus.
• 5+ years of Quality Assurance testing experience in a web application environment testing User Interfaces, Web services.
• Well-developed testing experience / solid troubleshooting skills.
• Solid understanding of QA testing methodologies, test phases, test plans, test scenarios development techniques and defects management.
• Demonstrated ability to work within deadlines.
• Excellent verbal and written communication.
• Equipped with acute attention to detail; able to quickly identify problems and mistakes.
• Organized and able to juggle multiple deadlines and projects.
• A creative problem solver and systems thinker.

Summary of Benefits

• A dynamic & forward-thinking organization revolutionizing retail technology
• A virtual workforce, remote but highly interactive and collaborative
• Competitive salary and benefits
• Be a part of an amazing culture with a high client and staff retention
• Take pride in partnering with the most prestigious brands in the world
• Career progression and longevity

About Powerfront

Powerfront is a leading provider of customer engagement technology and solutions. The company’s proprietary engagement software INSIDE provides real-time actionable intelligence that beautifully orchestrates an expanding ecosystem of communication platforms that has transformed the online retail experience.

INSIDE can be leveraged in a variety of configurations to meet customers’ needs. Its open architecture enables customers in the luxury retail, fashion, travel, automotive, finance, and government sectors to easily deploy direct connections to their end-users while leveraging the power of data visualization and AI to drastically improve operational efficiency and effectiveness.

Note : The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role-based on business conditions, departmental need, or geographic location. Powerfront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.