Software Engineer (Trust & Safety Team)

Wikimedia Foundation; Rio de Janeiro; Teletrabalho; USD 88.000 - 140.000; Tempo integral

Resumo da oferta

An innovative nonprofit organization is seeking a passionate software engineer to enhance user safety across its platforms. In this fully remote role, you will join a dedicated team focused on developing tools that protect users from abuse and harassment. Your work will involve building features that contribute to a safer online environment, collaborating with various teams, and engaging in meaningful discussions about privacy and security. This is an excellent opportunity to make a significant impact in the realm of knowledge equity and free culture while enjoying a flexible work-life balance.

Qualificações

• 3+ years in software engineering, focusing on backend development.
• Experience in writing unit and integration tests.

Responsabilidades

• Developing and deploying new features for user safety.
• Documenting contributions and supporting abuse investigations.

Conhecimentos

Software Engineering

Frontend Development

Backend Development

Unit Testing

Integration Testing

Security Awareness

Strong Communication Skills

Ferramentas

MediaWiki

Descrição da oferta de emprego

The Wikimedia Foundation is looking for a software engineer to join the Trust and Safety Product team. As a software engineer, you will be responsible for building features to keep our communities safe from abuse, harassment, vandalism, and harmful or illicit content. In this role, you will work in a fully-remote, geographically-distributed environment, where we value teamwork and a consensus-oriented approach. You will be writing open source code for collaborative experiences supporting over a billion users at a place that believes we're all more successful when everyone has a good work-life balance.

The Trust and Safety Product team is an interdisciplinary product team developing technology that helps counteract efforts to harm civil discourse on our platforms, the integrity of the content, or other users of our projects. We are seeking a software engineer to join us in this effort to protect our users and our projects.

Currently, we are working on a broad set of tools related to user privacy and protection. Your daily work will include contributing new patches or pull requests for existing features, estimating new work, participating in code reviews, collaborating with a designer, or helping a volunteer engineer get their code shaped up. Because of the sensitive nature of the tools we build, we interact with database administrators, security engineers, and our legal team on a regular basis. Our work goes beyond regular product development into topics such as privacy, security, abuse mitigation, content moderation and legal compliance.

The team is fully staffed with a Product Manager, Engineering Manager, Product Designer, Research Analyst, Data Analyst, Community Liaison, Test Engineers, and several Software Engineers.

Our world is vast and can be complicated, so we consider communication, enthusiasm, and eagerness to learn as important as certificates or degrees.

Responsibilities

• Developing, testing, and deploying new features, improvements and upgrades to various systems and tools used by administrators and staff.
• Documenting your contributions to our codebase in our technical documentation and our features’ documentation.
• Contributing to projects that require handling sensitive data and private information, complying with privacy and security regulations.
• Providing support in abuse investigations on our platform, helping identify sources and causes of incidents, and proposing ideas to mitigate their impact.
• Developing expertise in the Trust and Safety area, which includes, security, privacy, abuse mitigation, content moderation and legal compliance.
• Extending the capabilities of the MediaWiki stack to serve diverse community needs by incorporating possibilities that are offered by new tooling or technical advances.
• Working across teams to proactively reduce technical debt by refactoring code, updating testing frameworks, and reviewing code from other engineers.

Skills and experience

• 3+ years of related professional or volunteering experience in software engineering roles, including frontend and backend development, with an emphasis on backend.
• Experience converting design mockups into functional components, incorporating performance and accessibility into the features using well-documented and readable code.
• Focused software engineering: writing unit and integration tests, proactively addressing security and code review feedback, and thoughtfully balancing tradeoffs.
• Strong written communication skills as our collaboration largely happens online, on chats, wikis, documents and tickets.

Qualities that are important to us

• The desire to make meaningful contributions to knowledge equity, free culture, and open access.
• An emphasis on communicating clearly in both synchronous and asynchronous channels.
• The willingness to participate in technical discussions, proposing solutions to technical challenges, participating in code reviews and receiving feedback.
• An eagerness and curiosity to solve technical problems, trying things out and investigating issues, and supporting the work of others.
• The skill to effectively work with documentation, writing clearly and concisely, and navigating existing documentation in search for answers.
• A sensitivity for the problems we are solving, empathy for our users, and the tact to handle the content and information we process.

Additionally, we’d love it if you have this

• Experience with MediaWiki development or as a contributor to Wikimedia projects.
• Experience with legacy codebases and/or experience in free/open source software development experience.
• Experience with online community moderation, vandalism prevention and other Trust and Safety concepts and practices.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 88,975 to US$ 139,056 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.