Site Reliability Engineer (Senior) ID35139

AgileEngine; São Paulo; Híbrido; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Senior Site Reliability Engineer to enhance its cloud infrastructure and ensure seamless operations. This role offers the chance to work with cutting-edge technologies such as AWS, Terraform, and Kubernetes, while collaborating with talented teams. You will play a pivotal role in incident response, system monitoring, and infrastructure management, all within a supportive environment that fosters professional growth. If you thrive in dynamic settings and are eager to make a significant impact, this opportunity is perfect for you.

Serviços

Professional growth opportunities

Competitive USD-based compensation

Flextime options

Education budget

Fitness budget

Team activities budget

Qualificações

• 5+ years in SRE, DevOps, or infrastructure roles.
• Experience with AWS and related services.
• Strong understanding of VPN tunneling and SFTP.

Responsabilidades

• Operate and support AWS cloud infrastructure.
• Maintain CI/CD pipelines using GitLab.
• Monitor systems and respond to alerts.

Conhecimentos

AWS

Terraform

Docker

Kubernetes

GitLab

VPN tunneling

SFTP configuration

Bash

Python

Incident response

Formação académica

Bachelor's degree in Computer Science or related field

Ferramentas

GitLab

Terraform

Docker

Kubernetes

New Relic

Wavefront

Descrição da oferta de emprego

Site Reliability Engineer (Senior) ID35139

Join to apply for the Site Reliability Engineer (Senior) ID35139 role at AgileEngine

Site Reliability Engineer (Senior) ID35139

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AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)


WHAT YOU WILL DO

- Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security);
- Support deployments across staging and production environments;
- Maintain and improve CI/CD pipelines using GitLab;
- Manage infrastructure as code using Terraform;
- Configure and manage containerized workloads with Docker and Kubernetes;
- Support customer-facing EHR integrations, including: VPN tunnel setup and troubleshooting, SFTP configuration (AWS Transfer Family), assistance in Mirth-to-IRIS migrations (training will be provided);
- Participate in incident detection, diagnosis, resolution, and post-mortem processes;
- Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront);
- Collaborate closely with software engineering, QA, and DevOps teams;
- Participate in on-call rotation with a global team;
- Ensure all infrastructure activities comply with HIPAA and GDPR regulations.

MUST HAVES

- 5+ years of experience in SRE, DevOps, or infrastructure roles;
- Experience working with AWS-based infrastructure and related services;
- Strong understanding of VPN tunneling, SFTP configuration, and basic networking;
- Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes;
- Familiarity with scripting languages (e.g., Bash, Python);
- Excellent communication and collaboration skills within distributed teams;
- Proactive mindset with a sense of ownership and accountability;
- Comfortable participating in incident response and alerting systems;
- Willingness to collaborate with customer IT contacts for EHR integration tasks;
- Proven ability to operate autonomously and mentor others;
- Work a Panama schedule with 8-hour daily shifts and participate in on-call duties 2-3 days per week, including every other weekend;
- Upper-Intermediate English level.

NICE TO HAVES

- Familiarity with Mirth and IRIS (standard EHR platforms);
- Experience with tools like Bitbucket, Codefresh, or Ansible;
- Background in healthcare, life sciences, or other regulated industries;
- Exposure to infrastructure security best practices.

THE BENEFITS OF JOINING US

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.


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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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