Site Reliability Engineer

NinjaOne, LLC; São Paulo; Teletrabalho; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Site Reliability Engineer, where your passion for automation and observability will help scale innovative IT solutions for millions of users. This role involves tackling complex application issues, improving system availability, and influencing architectural design decisions. With a commitment to customer success, you'll thrive in a collaborative environment that values flexible working hours and personal growth. If you're ready to make an impact in a rapidly growing firm, this is your chance to shine in a dynamic role that challenges and rewards you.

Serviços

Flexible working hours

Home office options

Renowned training platform

Competitive compensation

International workforce collaboration

Qualificações

• 5+ years in Site Reliability Engineering with strong automation skills.
• Experience with AWS, Linux, and observability tools.
• Proficient in CI/CD processes and infrastructure automation.

Responsabilidades

• Diagnose and resolve application and infrastructure issues.
• Participate in on-call rotation and deployment planning.
• Develop scripts and tools to improve efficiency.

Conhecimentos

Site Reliability Engineering

Java

.NET

C++

Linux Administration

Scripting

Troubleshooting

Observability Tools

AWS

Infrastructure as Code

CI/CD

Effective Communication

Ferramentas

New Relic

Splunk

DataDog

CloudFormation

Terraform

Helm

Ansible

Kubernetes

Descrição da oferta de emprego

About the Role

At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.

English Resume Required.

Location: We are flexible on remote working from home, but you must be located in Brazil, Colombia, Ecuador, or Mexico.

On Call Requirements: Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.

What you’ll be doing:

• Diagnose and resolve complex application and infrastructure issues.

• Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.

• Perform Root Cause Analysis (RCA) and provide recommendations for application teams.

• Improve availability and reduce customer impact using industry best observability tools.

• Ensure best-practice and security-minded architecture by influencing design decisions.

• Create and maintain technical documentation and SOPs.

• Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure.

• Other duties as needed.

About You:

• 5+ years’ experience in Site Reliability Engineering roles.

• 3+ years' experience with an object-oriented language (preferably Java, .NET, or C++).

• Intermediate+ level Linux administration, scripting, and troubleshooting.

• Demonstrable knowledge of observability tools (New Relic, Splunk, DataDog).

• Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc).

• Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm, and Ansible. CDK a plus.

• Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures.

• Passionate about automation, security, and self-service environments/portals.

• Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes.

• Effective communication skills, both verbal and written.

About Us:

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love:

Our flexible working hours with home office options enable you to successfully balance your personal life and your job. Grow personally and together with one of the fastest growing companies globally. Develop your skills through our renowned training platform. Receive competitive compensation. Collaborate with an amazing international workforce.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Additional Information:

This position is NOT eligible for Visa sponsorship.