Site Reliability Engineer

NinjaOne; São Paulo; Teletrabalho; USD 60.000 - 100.000; Tempo integral

Resumo da oferta

An innovative company is seeking a passionate Site Reliability Engineer to join their dynamic SRE team. In this role, you will be responsible for ensuring the quality and availability of services while working with cutting-edge technologies. You will diagnose complex issues, improve system reliability, and influence design decisions for security-minded architecture. This is a fantastic opportunity to work in a flexible environment with growth opportunities and collaborate with an international team, all while contributing to solutions that simplify IT operations for thousands of customers.

Serviços

Flexible working hours

Growth opportunities

Training through our platform

Competitive compensation

International team collaboration

Qualificações

• 5+ years experience in Site Reliability Engineering roles.
• Intermediate+ level Linux administration and scripting skills.
• Experience with AWS and observability tools.

Responsabilidades

• Diagnose and resolve complex application and infrastructure issues.
• Participate in 24x7 on-call rotation and SCRUM.
• Create and maintain technical documentation and SOPs.

Conhecimentos

Site Reliability Engineering

Java

.NET

C++

Linux Administration

Scripting

Troubleshooting

Observability Tools

AWS

CI/CD

Formação académica

Bachelor's Degree in Computer Science or related field

Ferramentas

New Relic

Splunk

DataDog

Terraform

CloudFormation

Kubernetes

Ansible

Descrição da oferta de emprego

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About The Role

At NinjaOne, we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are seeking individuals with a passion for automation and observability, ensuring the quality and availability of our services.

English Resume Required.

Location: We are flexible on remote working from home, but you must be located in Brazil, Colombia, Ecuador, or Mexico.

On Call Requirements: Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.

What You’ll Be Doing

1. Diagnose and resolve complex application and infrastructure issues
2. Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
3. Perform Root Cause Analysis (RCA) and provide recommendations for application teams
4. Improve availability and reduce customer impact using industry best observability tools
5. Ensure best-practice and security-minded architecture by influencing design decisions
6. Create and maintain technical documentation and SOPs
7. Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
8. Other duties as needed

About You

1. 5+ years experience in Site Reliability Engineering roles
2. 3+ years experience with an object-oriented language (preferably Java, .NET or C++)
3. Intermediate+ level Linux administration, scripting, and troubleshooting
4. Demonstrable knowledge of observability tools (New Relic, Splunk, DataDog)
5. Comprehensive experience with AWS (VPC, EC2, ECS, Route53, Fargate, ALB/NLB, etc.)
6. Experience with cloud automation and infrastructure-as-code (IaC) tools like CloudFormation, Terraform, Helm, Ansible, CDK is a plus
7. Good understanding of containers, Fargate, Kubernetes, and distributed microservice architectures
8. Passionate about automation, security, and self-service portals
9. Hands-on experience with CI/CD and SDLC processes
10. Effective communication skills, both verbal and written

About Us

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over endpoints for over 20,000 customers. Our platform increases productivity, reduces security risks, and lowers costs. We provide free onboarding, training, and support, and are #1 on G2 in multiple categories.

What You’ll Love

• Flexible working hours with remote options
• Growth opportunities within a fast-growing company
• Training through our platform
• Competitive compensation
• International team collaboration

We are committed to diversity and inclusion. This position is NOT eligible for Visa sponsorship.

#BI-Remote

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development