Site Account Representative

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Site Account Representative

Apply locations: Belo Horizonte (MIN), Santa Luzia (MIN), Parauapebas (MIN), Votorantim (MIN)

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: May 11, 2025 (30 days left to apply)

Job requisition id: R27125

Seize global opportunities

Joining a team of more than 7,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

As our Site Account Representative, you will be part of a high-skilled team and will be responsible to provide technical/commercial support to our customers on their sites.

About Professional Services Team

You will join the Brazil professional services team. Our department is responsible to deliver first-class services/support 24/7. By joining us you will have the opportunity to develop your commercial/technical/personnel skills on diversified and challenging opportunities.

Your responsibilities

• Be 100% of the time inside a customer site located in Conceição do Mato Dentro MG or Paracatu MG.
• Provide technical and commercial support to our customers onsite to support and push sales of parts and services of all FLS equipment types such as HPGRs, thickeners, flotation cells, filters, crushers, sizers or related machines.
• Provide technical and commercial support to customers and FLSmidth sales and our backoffice team.
• Research, evaluate and recommend new products, parts, upgrades and services that will meet customer needs.
• Oversee the sales process from proposal till final delivery on the agreed time.
• Oversee the proper resolution of warranties and conflicts to FLS and our customers.
• Develop ongoing relationships with customers to secure future business.
• Elaborate technical field reports and documents.
• Elaborate field administrative reports and documents.
• Update CRM and other tools to control and uplift sales.
• Promote a culture of personal and team safety, including all who may be affected by the company’s operational activities.
• Responsibilities may include working independently with limited supervision.

What you bring

• Degree or technical diploma in Mechanical, Electrical, or Mechatronic Engineering and or related fields.
• Solid commercial and technical experience working with parts and maintenance of mining equipment such as HPGRs, thickeners, flotation cells, filters, crushers, sizers or related machines.
• Advanced English skills and knowledge of the Spanish language is desirable.
• Availability to travel when required.
• Good interpersonal relationship.
• Advanced knowledge of MS Office, MS Project, Outlook, CRM.

Behavioural Skills:

• Strong problem-solving mindset and ability to work independently under pressure.
• Excellent communication skills to interact with clients, contractors, and internal teams.
• High sense of ownership, professionalism, and customer orientation.
• Willingness to travel frequently and work in challenging site conditions.
• Be a team player with strong work ethics and integrity.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

What we offer

• Salary according to the market
• Health insurance/plan
• Meal tickets
• Bonus
• Internal/international opportunities to develop the career

Application

Only applications submitted through LinkedIn, or our online application system/homepage will be considered. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

FLSmidth is the leading supplier of engineering, equipment, and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers

About Us

FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs, and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. Our operations span the globe and we are more than 9,000 employees, present in more than 60 countries. In 2023, FLSmidth generated revenue of DKK 24.1 billion.