ServiceNow - Project Manager

SGF Global; Rondonópolis; Teletrabalho; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An innovative firm is seeking a ServiceNow Project Manager to lead the implementation of ServiceNow solutions. This role requires strong project management skills and experience in ITSM and HSM. You will be responsible for developing project plans, engaging with stakeholders, and ensuring that business requirements are met. The ideal candidate will have advanced English skills and familiarity with Agile methodologies. Join a dynamic team and make a significant impact by delivering high-quality projects on time and within budget. If you are ready for a challenging role in a fully remote environment, this opportunity is perfect for you.

Qualificações

• Experience with ITSM and HSM is mandatory.
• Certifications in ServiceNow and Scrum Master are nice to have.

Responsabilidades

• Develop and maintain project plan and resource allocation.
• Facilitate meetings with stakeholders and provide status updates.
• Oversee user acceptance testing and ensure quality standards.

Conhecimentos

Project Management

ServiceNow

Agile Methodologies

Advanced English

Communication Skills

Problem-Solving Skills

Descrição da oferta de emprego

• 100% remote from Brazil
• 160hours per month
• PJ / 6 months
• ADVANCED ENGLISH REQUIRED

Required Skills and Experience

• Project Management : Experience with ITSM (ITService Management) and HSM (Human Service Management)/HR module ismandatory.
• ServiceNow : Significant experience withthe ServiceNow product.
• Agile Methodologies :Familiarity with daily meetings, stand-up meetings, retrospectives,etc.
• Certifications : Certifications in ServiceNow andScrum Master are nice to have but not mandatory.
• EnglishAdvanced Level
• Communication Skills andProblem-Solving Skills

Responsibilities

• Project Planning andManagement : Develop and maintain project plan and resourceallocation, define project scope, goals, and deliverables, conductrisk assessment and mitigation planning, manage change requests andcontrol scope creep.
• Stakeholder Communication andEngagement : Facilitate meetings with business stakeholders, ITteams, and ServiceNow developers, provide regular status updates,dashboards, and executive reports, ensure stakeholder expectations aremanaged effectively.
• Requirements Gathering andDocumentation : Work with business analysts to document functionaland non-functional requirements, ensure alignment between businessneeds and ServiceNow capabilities, review and approve projectdocumentation.
• Implementation Oversight : Coordinatewith ServiceNow developers and architects, monitor progress againstmilestones, ensure best practices are followed during implementation.
• Testing and Quality Assurance : Oversee useracceptance testing (UAT) planning and execution, address issuesidentified during testing, ensure quality standards are met beforedeployment.
• Deployment and Post-Implementation Support: Manage go-live activities and ensure a smooth transition,monitor post-implementation performance, provide recommendations forcontinuous improvement.

ProjectObjectives

The objective of this engagement is to managethe implementation of ServiceNow solutions, ensuring that:

• The project is completed on time and within budget.
• Business requirements are properly gathered, analyzed, andimplemented.
• Risks and issues are proactively identified andmitigated.
• Project stakeholders are engaged and informed.
• Best practices and methodologies are followed to optimizeServiceNow capabilities.

The following deliverables will be provided by the ProjectManager:

• Project Plan : Detailed scope and resourceplan.
• Risk Management Plan : Identified risks andmitigation strategies.
• Stakeholder Communication Plan: Regular reporting and meeting schedules.
• Requirements Documentation : Business and technicalrequirements.
• Test Plan : UAT strategies and issuetracking.
• Deployment Plan : Go-live strategy andtransition activities.
• Final Project Report : Summaryof outcomes, lessons learned, and future recommendations.

Reporte para WhatJobs

WhatJobs: 0 Empregos para ServiceNow Project Manager - Rondonópolis Ver vagas