ServiceNow Architect | Remote | LATAM

Sofka Technologies; São Paulo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in IT consulting seeks a ServiceNow Architect to design innovative solutions for enterprise clients. This remote role offers the chance to work on long-term projects with cutting-edge technology while fostering a culture of continuous learning and collaboration.

Serviços

100% remote work across LATAM

Culture of continuous learning and technical growth

Qualificações

• 12–15 years of IT experience, with 5 years in ServiceNow implementations.
• Solid infrastructure operations background including Service Desk and Data Center Ops.

Responsabilidades

• Design and implement end-to-end solutions across the ServiceNow platform.
• Support complex enterprise environments and drive automation.

Conhecimentos

Communication

Descrição da oferta de emprego

Join to apply for the ServiceNow Architect | Remote | LATAM role at Sofka Technologies.

At Sofka Technologies, we're on a mission to build high-impact, scalable solutions that transform how companies operate. We’re currently looking for a ServiceNow Architect with a strong infrastructure background to join one of our strategic U.S. clients on a long-term engagement.

If you're passionate about Enterprise Service Management, cloud infrastructure, and delivering innovative IT operations solutions, this is your opportunity to lead with purpose.

What will you do?

As a ServiceNow Architect, you will design and implement end-to-end solutions across the ServiceNow platform, focusing on ITSM, ITOM, and CMDB foundations. You’ll bring your deep infrastructure knowledge to support complex enterprise environments and drive automation, visibility, and operational excellence. You'll also explore emerging ServiceNow modules such as HR, Finance, GRC, and leverage AI-driven tools to enhance productivity and self-healing capabilities in IT operations.

Must-Have Skills

• 12–15 years of experience in IT, with at least 5 years leading ServiceNow implementations across multiple modules and products.
• Solid infrastructure operations background, including exposure to Service Desk, Command Center, Data Center Ops, and technologies like Networks, Security, Containers, Converged/Hyperconverged Infrastructure, and Cloud.
• Proven hands-on experience setting up ITSM, ITOM, and implementing a “Golden” CMDB, SAM, and HAM.
• Familiarity with broader ESM solutions from ServiceNow: Supply Chain, HR, Finance, GRC, and CRM modules.
• Exposure to Agentic AI tools for Business Productivity and Self-Healing Platforms in IT Ops.
• Excellent communication skills in English (B2+), with the ability to engage directly with U.S.-based teams.

Why Sofka?

• 100% remote work across LATAM
• Long-term U.S. projects with cutting-edge tech
• Culture of continuous learning and technical growth
• Human-centered approach and strong team collaboration

Ready to design the future of enterprise IT? Apply now and help us shape tomorrow’s ServiceNow landscape!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industries: IT Services and IT Consulting