Servicenow Analyst - Platform, Itsm And Integrations

Landis+Gyr; Teletrabalho; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading global energy management provider seeks a ServiceNow Analyst in Curitiba. The role involves managing platform performance, security, and upgrades. Responsibilities include leading upgrade projects, maintaining documentation, and resolving incidents. Candidates should have a minimum of 4 years of hands-on ServiceNow experience and strong skills in ITSM and integrations. This position offers a remote work option and aims to promote a sustainable energy future.

Qualificações

• Minimum of 4 years of hands-on ServiceNow experience.
• Strong knowledge in Platform Administration, ITSM, and Integrations.
• Experience with CMDB, SecOps, and Discovery is a plus.

Responsabilidades

• Responsible for platform Manageability, Performance, Security and Upgradeability.
• Lead ServiceNow upgrade projects.
• Create and maintain internal ServiceNow documentation.
• Manage and commit update sets.
• Resolve platform related incidents.
• Implement and support ServiceNow integrations.

Conhecimentos

Platform Administration

ITSM

Integrations

Communication skills

Problem-solving skills

International work experience

Descrição da oferta de emprego

About the Company

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY. With sales of USD 2.0 billion in FY, Landis+Gyr employs around 6,900 talented people across five continents. For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.

Job Title

ServiceNow Analyst - Platform, ITSM and Integrations

Location

Curitiba, BR

Workplace Type

Remote

Career Level

Experienced

Date Posted

Oct 13

Job Summary

Responsible for platform Manageability, Performance, Security and Upgradeability. Lead ServiceNow upgrade projects. Lead instance cloning activities. Create and maintain the required internal ServiceNow documentation. Manage and commit update sets. Manage the ServiceNow Users and Groups. Execute the platform maintenance tasks defined on internal documents. Resolve platform related Incidents. Implement and support the required ServiceNow integrations. Implement changes and support the ITSM solution. Work in partnership with other ServiceNow Team members. Be a backup person to CMDB, SecOps and Discovery related activities.

Responsibilities

• Responsible for platform Manageability, Performance, Security and Upgradeability.
• Lead ServiceNow upgrade projects.
• Lead instance cloning activities.
• Create and maintain the required internal ServiceNow documentation.
• Manage and commit update sets.
• Manage the ServiceNow Users and Groups.
• Execute the platform maintenance tasks defined on internal documents.
• Resolve platform related Incidents.
• Implement and support the required ServiceNow integrations.
• Implement changes and support the ITSM solution.
• Work in partnership with other ServiceNow Team members.
• Be a backup person to CMDB, SecOps and Discovery related activities.

Qualifications

• Minimum of 4 years of hands‑on ServiceNow experience
• Strong knowledge in Platform Administration, ITSM, and Integrations
• Experience with CMDB, SecOps, and Discovery is a plus
• Good communication and problem‑solving skills
• Ability to work in an international environment

Join Us

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