Senior Technical Pre Sales Engineer Curitiba/São Paulo | On-site

Ebanx group; Brasil; Presencial; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Technical Pre-Sales Engineering Analyst SR, where you will design innovative technical solutions for merchants. This role requires collaboration with diverse teams to ensure seamless integration and exceptional merchant experiences. You will be the face of the solution, guiding prospects through the onboarding process and fostering relationships across cultures. With a focus on creativity and problem-solving, you will help shape the future of payments in emerging markets. If you are passionate about technology and thrive in a dynamic environment, this opportunity is perfect for you.

Serviços

Spanish, English, and Portuguese classes

Variable compensation program

Wellness programs

Financial support for education

Budget for workshops and courses

Birthday Day Off

Semi-flexible hours

Daycare assistance

Health and Dental Insurance

Life Insurance paid by the company

Qualificações

• Technical background with focus on web/cloud applications.
• Experience in the payment industry and coordinating with diverse cultures.

Responsabilidades

• Design technical solutions for merchants and support the commercial team.
• Lead technical calls and prepare documented solution proposals.

Conhecimentos

Web-based/cloud applications

API communication

Merchant-facing skills

Interpersonal relationships

Team collaboration

Formação académica

Bachelor's Degree in a tech area

Descrição da oferta de emprego

EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.

Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial! That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe.

We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?

As Technical Pre-Sales Engineering Analyst SR, your mission will be to design the best technical solution for our prospects and help the commercial team accelerate the deal and onboarding. Present since the beginning of a commercial pipeline, being the face of EBANX Solution alongside the Commercial Owner.

You will also be responsible for:

• Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve them;
• Lead technical calls with different audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer's business case;
• Work with Internal Teams (Product, Regulatory, Finance, Devs) to design and validate the merchant business case and needs, always seeking the best solution;
• Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders promptly and clearly;
• Prepare a high-quality documented solution proposal that is going to be delivered to the merchant and used by EBANX Internal Teams as a guide to the Implementation Project;
• Report to internal stakeholders weekly on the progress of all of your work with the merchants;
• Communicate clearly with the integration team to handover the project so that it leaves no room for misunderstandings and guarantees a frictionless merchant experience.

Main requirements for this position:

• Technical background, with a focus on Web-based/cloud applications, and API communication;
• Payment industry background;
• Ability to coordinate effectively with people across geographically diverse cultures;
• Merchant-facing skills, effective interpersonal relationships, and demonstrating professional and technical credibility;
• A strong Team Player, helping to develop the Pre Sales Engineer Team alongside the EBANX Growth.

What else would we like to see?

• Spanish is a plus
• Bachelor's Degree, or equivalent in a tech area.

EBANX offers:

• Spanish, English, and Portuguese classes;
• WAVES - Program of goals and results (variable compensation);
• EBANX Play - Wellness (Gympass, e-Sports, SESC );
• EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;
• EBANX Skills: budget for workshops and courses;
• EBANX Flexible: Birthday Day Off;
• Semi-flexible hours (8 hours a day - Monday to Friday);
• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
• EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;
• Life Insurance: Life Insurance 100% paid by EBANX;
• Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

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