Senior Technical Consultant

ServiceNow; Brasil; Híbrido; USD 159.000 - 188.000; Tempo integral

Resumo da oferta

A leading technology organization in Brazil is seeking a Technical Expert in IT Asset Management. You will configure Hardware and Software Asset Management solutions while providing thought leadership and engaging with clients. The ideal candidate has 5+ years of relevant experience, a ServiceNow Certification, and is skilled in web technologies. Join us for a flexible work environment with competitive salary and benefits.

Serviços

Comprehensive benefits package

Opportunities for career advancement

Flexible work environment

Qualificações

• Minimum of 5 years of configuration/development experience with complex technologies.
• Experience with integrations and portals.
• Proven ability to influence and consult within ITAM.

Responsabilidades

• Serve as the technical expert in configuring HAM and SAM capabilities.
• Lead design workshops focused on ServiceNow Platform and ITAM technology.
• Oversee project delivery ensuring quality of configured solutions.

Conhecimentos

Configuration experience

Influence and consult ITAM

Web Technologies (XML, HTML, JavaScript)

Understanding of ITAM best practices

Formação académica

ServiceNow Certified System Administrator

Ferramentas

ServiceNow ITAM solutions

Descrição da oferta de emprego

Employer Industry: Cloud Computing and IT Service Management

Why consider this job opportunity:
- Salary up to $187,100
- Opportunity for career advancement and growth within a leading technology organization
- Flexible work environment with remote work options
- Comprehensive benefits package, including health plans, 401(k) with company match, and flexible time away
- Chance to work with innovative AI-enhanced technology and collaborate with Fortune 500 companies
- Up to 50% travel annually, providing opportunities for client engagement and relationship building

What to Expect (Job Responsibilities):
- Serve as the technical expert in configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using best practices
- Support process definition, re-engineering, and gap analysis during workshops with key customer sponsors and stakeholders
- Advise customers on leveraging ServiceNow ITAM solutions to enhance their capabilities
- Lead design workshops focused on ServiceNow Platform and ITAM technology
- Oversee project delivery and solution implementation, ensuring quality of configured solutions

What is Required (Qualifications):
- Current ServiceNow Certified System Administrator (CSA) certification and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM
- Minimum of 5 years of configuration/development experience with complex technologies, including integrations and portals
- Proven ability to influence and consult within ITAM, providing thought leadership to stakeholders
- Experience with Web Technologies (XML, HTML, JavaScript, etc.) and SaaS technologies
- Strong understanding of ITAM best practices and related tools such as CMDB, SAM, and HAM

How to Stand Out (Preferred Qualifications):
- Experience working with diverse teams and managing cultural diversity effectively
- Strong interpersonal skills and a customer-centric attitude
- Proven ability to be a team player and team builder
- Familiarity with middleware, LDAP, and SSO technologies

#CloudComputing #ITServiceManagement #RemoteWork #CareerGrowth #TechnologyInnovation

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