Senior Specialist, Quality Relations

Remote Jobs; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading educational organization is seeking a qualified individual to oversee training programs and mentor junior specialists. With an emphasis on fostering a supportive and inclusive environment, this role requires extensive experience in education and quality control. Ideal candidates will have a Bachelor's degree and demonstrate exceptional customer service skills. Competitive pay of up to $38 per hour is offered, with opportunities for career advancement and professional development.

Serviços

Salary up to $38 per hour

Career advancement and professional development

Covers travel and lodging for orientation

Supportive work environment

Qualificações

• Minimum of 4 years of experience in a specialist or similar role.
• Minimum of 3 years of experience in quality control.
• Minimum of 1 year of elevational coaching experience.

Responsabilidades

• Mentor and support junior specialists.
• Lead training initiatives, including welcome trainings.
• Oversee the design and implementation of training programs.

Conhecimentos

Mentoring and supporting junior specialists

Leading training initiatives

Providing a high standard of customer service

Formação académica

Bachelor's degree in education, business, psychology, or related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Employer Industry: Higher Education in Healthcare Professions

Why consider this job opportunity:

• Salary up to $38 per hour
• Opportunity for career advancement and professional development within the organization
• The employer covers travel and lodging accommodations for required orientation
• Supportive work environment that values diversity and inclusion
• Chance to make a significant impact on healthcare education and community health outcomes

What to Expect (Job Responsibilities):

• Mentor and support junior specialists, fostering professional growth and skill development
• Lead training initiatives, including welcome trainings and core values sessions
• Oversee the design, development, and implementation of training programs across functions
• Monitor training effectiveness through assessments, feedback, and performance metrics
• Provide strategic recommendations for process improvements and training enhancements

What is Required (Qualifications):

• Bachelor's degree from an accredited institution in education, business, psychology, or a related field
• Minimum of 4 years of experience in a specialist or similar role
• Minimum of 3 years of experience in quality control
• Minimum of 1 year of elevational coaching experience
• Demonstrated experience providing a high standard of customer service

How to Stand Out (Preferred Qualifications):

• Proficiency with Microsoft Office products
• Experience producing professional communication and correspondence

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