Senior Solution Advisor - WalkMe

SAP SE; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading technology firm in São Paulo seeks a Solution Advisor to support clients in evaluating products and solutions. You will partner with Account Executives, build technical relationships, and communicate product value to customers. Ideal candidates have experience in SaaS sales and a strong understanding of enterprise technologies. Join us for a rewarding career with constant learning and growth opportunities.

Serviços

Skill growth opportunities

Great benefits

Flexible working models

Qualificações

• Strong experience in SaaS sales working with enterprise customers.
• Ability to interpret complex technical information.
• Experience building and presenting demo environments.

Responsabilidades

• Support the Account Executive in the customers' evaluation processes.
• Develop technical relationships as a trusted advisor.
• Communicate the value of WalkMe products through various mediums.

Conhecimentos

SaaS sales experience

Technical pre-sales

Enterprise technologies understanding

Strong communication skills

Team player mindset

Fluency in English

Ferramentas

SAP products

SFDC

Descrição da oferta de emprego

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today’s overwhelming digital world. Through WalkMe’s guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As a Solution Advisor at WalkMe you will act as the conduit between sales and delivery to translate customers’ business vision and strategy into solutions, and guide the technology evaluation part of the sales process. You will work with our most strategic clients, and need to have a passion for understanding their needs and expressing the value of WalkMe’s products and solutions in meeting those needs. This role will report to the Director of Solution Advisory.

What You’ll Own

• Support the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.
• Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem.
• Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
• Communicating the value of WalkMe products through many mediums, including phone, presentation, and live/online product demonstrations.
• Manage technical POC's both onsite and offsite.
• Collaborate on and present custom product demonstrations to support the sales cycle.
• Aggregate feedback from customer meetings and be able to convey that to product management and Engineering.
• Speak at field events to both the technical and non-technical.
• Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.

What You Need to Succeed

• Strong experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent.
• Examine, interpret, and articulate complex technical information to audiences of varying technical levels.
• Experience working with SAP products and CRM systems such as SFDC preferred.
• Experience building and presenting demo environments for customers at all levels – engineers to C level executives.
• A deep understanding of enterprise technologies and business context.
• A strong “team player” mindset and positive attitude.
• Fluency in the English language.

Please note

Upload your resume in English so that the recruiting team can assess it. The recruitment process for this position will be conducted by the WalkMe recruiting team. Therefore, your resume will be shared with the WalkMe team to facilitate the recruitment process, and the interviews will also be handled by them.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439934 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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