Senior Site Reliability Engineer (SRE)

Oowlish; São Paulo; Teletrabalho; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home office setup

Competitive compensation

Career growth plans

International projects

Oowlish English Program

Oowlish Fitness with Total Pass

Internal games and competitions

Resumo da oferta

Oowlish, based in São Paulo, Brazil, is seeking a Senior Site Reliability Engineer (SRE) to enhance system reliability and operational excellence for critical production systems. This role focuses on ensuring availability, leading incident response, and refining operational practices.

Successful candidates will have extensive SRE experience, strong programming skills in Python, Go, or TypeScript, and expertise in observability strategies. Offering flexible remote work opportunities, Oowlish promotes professional growth in an innovative environment.

Qualificações

• 5+ years of experience in SRE, production engineering, or similar roles.
• Proven experience operating production systems in high-availability environments.
• Strong software engineering skills using Python, Go, or TypeScript.

Responsabilidades

• Define, implement, and continuously improve SLIs, SLOs, and Error Budgets.
• Lead Incident Command during production incidents.
• Automate operational processes and reliability improvements.

Conhecimentos

Production engineering

Incident response

Observability

Python

Go

TypeScript

Cloud platforms

Monitoring

Logging

Alerting

Ferramentas

Datadog

AWS

Kubernetes

PostgreSQL

SQL Server

Descrição da oferta de emprego

Join Our Team

Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. We are certified as a Great Place to Work and offer opportunities for professional development, growth, and a chance to make a significant international impact. We provide remote work flexibility and require proficiency in English.

About the Role

Senior Site Reliability Engineer (SRE) responsible for the reliability, availability, and operational excellence of business‑critical production systems.

This is a dedicated Site Reliability Engineering role—not a general DevOps or infrastructure position. You will define how reliability is measured, lead incident response during production outages, drive observability strategy, and continuously improve operational practices across high‑availability environments.

Responsibilities

• Define, implement, and continuously improve SLIs, SLOs, and Error Budgets
• Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting
• Own observability configuration, instrumentation, and alert optimization
• Lead Incident Command during production incidents and coordinate cross‑functional response efforts
• Drive blameless post‑mortems and ensure corrective actions are completed
• Own and continuously improve the on‑call program, including rotations, escalation policies, runbooks, and alert tuning
• Establish production readiness standards for new services
• Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives
• Automate operational processes and reliability improvements using software engineering best practices
• Continuously improve system reliability, availability, and operational efficiency

Requirements

• 5+ years of experience in SRE, production engineering, reliability engineering, or similar roles
• Proven experience operating production systems in high‑availability environments
• Hands‑on experience defining and managing SLOs, SLIs, and Error Budgets
• Experience leading production incident response and Incident Command
• Strong observability and monitoring experience
• Strong software engineering skills using Python, Go, or TypeScript
• Experience working with cloud platforms
• Excellent written and verbal English communication skills

Must Have

• Proven SRE experience
• Experience defining and managing:
• Service Level Indicators (SLIs)
• Service Level Objectives (SLOs)
• Error Budgets
• Experience leading Incident Command during major production incidents
• Experience conducting blameless post‑mortems and driving follow‑up actions
• Experience designing, maintaining, and improving on‑call programs
• Experience developing runbooks and escalation policies
• Strong observability experience, including:
• Monitoring
• Logging
• Alerting
• Distributed Tracing
• Experience tuning alerts to reduce operational noise
• Strong automation skills using Python, Go, or TypeScript
• Experience supporting mission‑critical production systems
• Experience working in high‑availability production environments

Nice to Have

• Experience with Datadog
• Experience with AWS
• Experience with Heroku
• Experience working in regulated industries (Healthcare, HIPAA, Financial Services, etc.)
• Experience establishing or maturing an SRE practice
• Capacity planning experience
• Disaster recovery planning and execution
• Experience with Kubernetes
• Experience with PostgreSQL or SQL Server
• Experience supporting modern TypeScript‑based applications

Benefits & Perks

• Home office setup
• Competitive compensation based on experience
• Career plans to allow for extensive growth within the company
• International projects
• Oowlish English Program (technical and conversational)
• Oowlish Fitness with Total Pass
• Internal games and competitions